6975 results found
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Prevent or warn when refunding gift card that has already been used
Currently you can refund a gift card that has already been redeemed. This results in the the balance of the gift card becoming negative. Instead Boulevard should warn or prevent refunds of gift card purchases if a card has already been used.
2 votes -
Staff Schedule Report needs to include ALL Staff not just Service Providers
Staff Schedule Report needs to include ALL Staff not just Service Providers
2 votes -
Deduplication on Import of Contact Lists
As a part of onboarding, it was difficult for me to clean my data with multiple locations and exports of lists of contacts. It would be great for the program to recognize same contact information and result in error of import or exclude or override existing contact in the CRM.
Also the ability to delete contact in error.
2 votes -
add separate notification times for multiple appointments.
Upon arrival of a client that holds a multiple appointment, cell notification should state:
all appointment times for that appointment
(example: the stylist 1 appointment time and the stylist 2 appointment time.)
2 votes -
Gladly integration
Gladly is a CX tool that would work as a CRM for clients. Being able to manage client lists and leave notes increases retention and client conversions into memberships
2 votes -
2 votes
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Non-Provider Utilization Report
Reporting on worked (clocked in) vs scheduled for non-providers (i.e. reception, managers, staff, etc.)
2 votes -
Don't have an appointment?
iPad only offers Check in option but if you tap "don't have an appointment," it tells you to see a staff member. We are planning on scaling our salon concept to multiple locations and it would help us automate our processes if it could instead lead the person to our online booking widget instead of telling the guest to see someone to help them out. It would act as a self-serve kiosk in a way and that would be amazing. It would essentially eliminate the need for an additional receptionist.
2 votes -
Show all booking notifications on one page
Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.
2 votes -
Calculate marketing costs before launching
would like to know how much the campaign will cost before launching.
2 votes -
stylist can open and close their own books
when stylists know they wont be in to cover their shift they should be able to edit their working hours and close their books. Also they should be able to open their own books without having to call the front desk
2 votes -
2 votes
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2 votes
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You should have a option to just clock in and out, without being able to see calendar view
You should have a option to just clock in and out, without being able to see calendar view
2 votes -
2 votes
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Make tags unique
I noticed an oversight today while building a new automation system with out Boulevard integration.
In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.
Can you please update the tagging system so they have to be unique?
2 votes -
School/Institute Functionality
Robust functionality to incorporate BLVD's platform in schools
2 votes -
Status page or email list with known issues
There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.
2 votes -
Take the Half Dollar Section out of the register count
No one really carries half dollars and if they do we can count them as quarters. I get 2 dollar bills more often then half dollars (Which is super rare in itself) and there is no section for them
2 votes -
Be nice if you move the completed tasks to completed tab on here, in progross tab with estimated date. 215 pages of ideas is nerve wracking
215 pages of suggested ideas!! that makes me nervous switching from mindbody next week. Have none of these really been done to be moved to a completed tab? I specifically asked to make sure wont deal w duplicate clients again before i paid to switch but on here it says they dont require email and doesnt recognize that same email if capital or lower case which is nerve wracking as upper or lower case should not matter. If you use email as login then why wouldnt it be required to book online?
2 votes
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