7104 results found
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Booking widget compatibility with Showit
Allow the booking widget to be compatible with Showit websites.
2 votes -
ADD CLIENTS BY JUST EMAIL
The ability to add clients only by email. Or the ability to add emails only to a marketing database
2 votes -
tracking appointments
It would be helpful for our staff to have the last appointment visit and future appointments on their appointment print out for them to know how long in between each service.
2 votes -
Expanded Reports
The business wants to run a report that has each client listed out on their own line and have it show a column indicating how many appointments they have seen in the lifetime of their history at the business.
2 votes -
2 votes
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Mobile-Friendly Marketing Set-Up
Ability to create marketing campaigns from mobile device for easy photo uploads.
2 votes -
Update issues
Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.
2 votes -
The ability to change the function of the Network restrictions
being able to separate the restrictions of viewing the dashboard only in the business and having no restrictions with the Professional app.
2 votes -
Duo app check in require form completion
When clients have forms to fill out upon arrival, they check in which notifies the service provider they have arrived but then have to fill out the forms. Our stylists are going to get them before they have barely even touched the form. I think this would be easily avoided if they were not marked as checked in until after their forms have been completed.
2 votes -
Find customer with phone number. Different customers have same first and last name Thank you!
When adding an appointment to my calendar.
Find customer from existing list by phone number. Instead of adding customer into Boulevard every time an appointment is made.2 votes -
Improve Communication with Convertkit Integration
It would be fantastic if blvd can categorize specific tags so that convertkit can then import these tags into their corresponding automations via the integration. For example if a client wants joins our membership and is tagged with a member tag then for that info to be shared via the convertkit integration and be able to identify that specific tag so that they can get put into the proper funnel.
2 votes -
One client booked with two stylists. When ringing up, one checkout vs two
I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.
2 votes -
DETAILED receipt for the client and the business view!!
The checkout process is SOOO detailed and gives the opportunity to show credits used, the name of a discount/promo, multiple payment types etc. Yet the receipt that is available after the transaction, clumps all the discounts into one sum, therefore making all that work USELESS for anyone that wants to reference it! Please carry the coding that is in checkout process to the receipt--this is the good CUSTOMER SERVICE our patients deserve!
2 votes -
tap on appointment screen for retail
last system you didn't have to change out of your main screen to simply do a singular sale. a separate tab would work . At the moment you have to go to sale and theres this little tab far right ,anyone new to the system its quite confusing
2 votes -
The email for booking automatically adds location after name of business which looks like Los Los Angeles Angeles....
"You are scheduled for an appointment at Refine Men's Salon of West Hollywood West Hollywood on Jul 28, 2023 at 6:00pm PDT."
So any company that has their name of location in their business name would be listed in emails with the location twice. I think solution is remove the city from the automatic portion of the emails as the location is listed anyway in the address below.
2 votes -
2 votes
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Client opt outs from Blvd SMS should indicate that they will not receive confirmation messages in the future regarding their appointments un
...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…
2 votes -
'Search for Service' Report
A report should be created allowing staff to search for a specific future appointment in the book. For the 'not so typical service', in order to prepare for materials needed and staff to be available. -or- Another way to look at this, let's say you've previously scheduled a complex service with a client and can not remember when it is in the future / can not remember the client... being able to search the service would help.
2 votes -
Update Support Article for Personal Calendar- Add more screenshots
Please add more specific examples - screenshot views from SP view for these. Dashboard view and personal phone view. https://support.boulevard.io/en/articles/5941554-personal-calendar-syncing
2 votes -
Don't show service providers in online booking if they are not scheduled and don't have open books
We have multiple locations and sometimes providers will travel between shops. There needs to be a better way to disable them from showing up on online booking OTHER THAN entirely removing the second location from their account profile. This makes us have to re-set up all their services and payment settings if we do it this way, which is very inconvenient. It would be AMAZING if, when going online to book, clients did NOT see any service providers under our location if their books aren't open. This gives the client a false sense of hope, and they will add themselves…
2 votes
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