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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7574 results found

  1. seems like a small thing, but that extra step is having to be performed constantly throughout the day. Small thing that would go a long way to efficiency!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. If you click on the patient's calendar appt, it should take you to their chart. It's a big pain to have to go to clients and then find the chart. Extra steps!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Chosen date range date range printable report that will allow you to see a how many days are taken off or marked unavailable for each individual staff.

    2 votes

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  4. We would love to have a way to calculate & track PTO for our employees.

    2 votes

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  5. Would love to be able to view and adjust inventory in the app

    2 votes

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  6. Allow clients to login to the the scheduling system (https://dashboard.boulevard.io/booking/) using their phone number.

    Currently, the client must enter their email. However, they can manage their appointments using their cell phone number or email. (https://blvd.app/@mossandblack/login)

    Some clients (mom's and their children) share a cell phone number in their profile. Mom cannot schedule an appointment using their child's profile.

    2 votes

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  7. Assign supplier at the location level. Different Purchase Order contacts.

    2 votes

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  8. It would be great to have a feature where there is a sandbox mode or "fake" employee profiles that we can add to the calendar view to help plan and build schedules. As a salon with only a certain amount of stations available seeing profiles on the calendar helps me visualize and plan who I can put where, and when.

    2 votes

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  9. I have an issue with the memberships:

    We have a leveling system with estheticians where they can level up and their price goes up. Our memberships include levels 1-3 staff for the monthly price but if they pay additional $20, they can book with an advanced esthetician. Right now, we have to add an upgrade fee at checkout, but it isn't clear to the client when booking their appointment which service provider is included and which is not. Our advanced estheticians are not on online booking right now, would love the option to put them up online for the membership…

    2 votes

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  10. Blushington would like the ability to target their top spenders without having to use the added step of tags. If we could have an audience filter for overall spend & product spend over a time period that would be ideal.

    2 votes

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  11. inform user and client if client needs to sign a receipt

    2 votes

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  12. Ability to customize post-appointment text message to include language warning against fully opting out of all texts. Eg. "Replying STOP will block all future communication with this location."

    2 votes

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  13. Ability to send an away text whenever we miss a phone call. This will help us capture missed clients + win-win for everyone, including BLVD!

    2 votes

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  14. On the appointment book - have the "schedule hours for the day" have the option of darker scale. We are having issues of seeing when someone is in the salon due to the colors being to light for behind the appointments. Possibly offer a dark screen scale as option

    2 votes

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  15. We need cards on file for appointments so a quickbook link with the service and time slot already chosen would be awesome then all they have to do is input their info & card.

    2 votes

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  16. When a client disputes a deposit that was used to fund their account balance, the system should automatically remove that corresponding credit from the client’s account until the dispute is resolved.

    2 votes

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  17. It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?

    I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…

    2 votes

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  18. 2 votes

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  19. The customer is requesting more granular permissions around payment access for their manager-level users. Specifically, they would like their managers to be able to:

    Log information related to disputes (e.g., add notes, upload supporting documents, track communication).

    View active and historical disputes for transparency and internal handling.

    However, they do not want managers to have access to sensitive financial settings, including:

    Viewing or editing the business’s bank account details.

    Accessing or downloading deposit reports or payout information.

    2 votes

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  20. Scents of Serenity therapists would like to see a breakdown of tips and product sales in the Pro App. It would also be great if there was no lag-time in data population.

    2 votes

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