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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6441 results found

  1. Rebook appointment from Edit Appointment Screen

    2 votes
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  2. Commission Reports - Filter by staff first before showing all staff

    Just as a privacy issue, it would be good to filter the commission reports by the staff member first before showing all reports. This would prevent onlookers from seeing other stylist's numbers.

    2 votes
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  3. Running late tag that the stylist can see.

    2 votes
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  4. Arrival Button

    We need the option to change whether the guest has arrived or not. Once you click it you can not undo it and its really annoying!

    2 votes
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  5. Show client session balance on Client Profiles

    "When we look at the client profiles we have to be able to easily see how many stretches they have left available on their accounts (right now we have to count it manually)"

    2 votes
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  6. not offering more than one stylist

    hey so we absolutely do not want our clients to try to book for a color cut service with their regular stylist and have it offer a color with them and then offer a haircut with someone else. We do not clients booking with multiple stylist and most important dont want to offer them to see someone other than their regular chosen stylist!

    2 votes
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  7. Report: 1st timers who don't come back

    2 votes
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  8. Add to Wait List Button on Waitlist page

    I suggest we have an "add to waitlist" button on the waitlist page directly.

    2 votes
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  9. Hubspot

    Hubspot - Client is using their marketing hub. They need BLVD to sync client data to Hubspot.

    2 votes
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  10. Boulevard available on FIRE OS operating system/downloadable on amazon apps

    This app would be great to be able to use an amazon fire tablet as they are so much more affordable than apple and android devices. Deveolping the software to run on FIRE OS operating system is very similar to the android systems. I understand you can add google play to an amazon fire os system, but it would be nice to have the boulevard software available on amazon apps.

    2 votes
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  11. i would like to see a column under front desk for clients who no show

    whenever a client no shows and it gives the option to checkout with the no show fee i would like the appointment to still stay on the books and be in a column like unconfirmed clients

    2 votes
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  12. recognize patient by phone

    Patients often use multiple email addresses, it would be great to cross ref the email AND phone number

    2 votes
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  13. Longer timeout

    In the BLVD DUO app... it times out after a minute, and often messes someone up that is filling out their forms. Is there a way to put in a request to get rid of the time out feature? And if there's not, can we request a longer time out period, more like 5 minutes vs 60 seconds. It has been an ongoing issue for some of our staff and clients to deal with.

    2 votes
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  14. When using a sale to transfer account credit between two clients, it results in an erroneous reporting

    Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.

    2 votes
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  15. Website linked to logo in confirmation/reminder emails

    The link at the bottom of the confirmation and reminder emails (to get back to the website) is very small and not easily seen. It would be great to have the logo linked directly to the website, so that clients can click the logo to be directed back easily.

    2 votes
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  16. Hover Over Details on Employee Name Headings

    It would be really great if we could select certain sections of the employee profile to show when the mouse hovers over it in the calendar setting in the business dashboard.

    A quick place to see "oh this employee speaks another language" or any other quirk or specific requirement/skill/need that that employee might have.

    2 votes
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  17. If the last prompt on a client's ticket says the method of payment instead of CHARGE, it would be less confusing!

    On client's check out ticket, can you change "Charge" at the bottom to whatever the payment actually is, because it is confusing when a client pays cash and it prompts "charge!"

    2 votes
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  18. Past tickets

    When looking back at past appointments when we click on the appointment and on view order and then the receipt/ ticket shows up but then when we go back it goes to the current day. Would be nice to have it stay on the past day we have chosen .

    2 votes
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  19. Choose home page.

    Allow each individual to choose their home page of choice... front desk? Calendar?

    2 votes
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  20. Being able to restrict staff's ability to see full client details is a fantastic option for businesses to have

    There is one glaring issue though which is if client last names are turned OFF, then staff cannot book appointments themselves. When they search a client, all of that client appears and then they have no way of differentiating. Not sure what the workaround would be; perhaps allow last name searching when booking appointments.

    2 votes
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