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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. Right now you can only add your availability on a set cadence. I don't have a set schedule so it would be great to be able to select what days I'm available in a calendar month type setting instead of weekly/biweekly settings. It'd be nice to do it day by day.

    2 votes

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  2. It'd be great if BLVD could implement a way to allow us to remove certain (or all) service names from showing in appointment reminders and notifications as we provide some services that clients would like to keep private as much as possible. Thank you!

    2 votes

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  3. Please allow us to trigger an appointment creation as an action. Not having it really limits our ability to automate appointment scheduling using a chatbot.

    2 votes

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  4. Beta report that shows who created appointments and when they were created in chronological order.

    2 votes

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  5. Business wants a log of who downloads reports and when.

    2 votes

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  6. 2 votes

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  7. When adding "add on's" especially for IV Therapy, I need to simply add injectables to a base appt. time slot, not separate appts slots. The scheduler gets unnecessarily convoluted.

    2 votes

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  8. When a co-worker refers their existing client to a fellow co-worker there should be a way to record it in the system so we can run reports reflecting these new client referrals. Otherwise, staff can claim they never get referrals, when they actually do, but there is not a report to run & show it.

    2 votes

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  9. If creating an email with anything other than white background, a white bar will be included at the top of the email. This happens even with the included templates. Why?

    2 votes

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  10. Implement a "Call Log" that will direct show within the Client profile.

    2 votes

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  11. As the lead Esti/owner, I like to have my week locked in wheres my staff prefers to just have 48 hours. So it's frustrating that I am not able to implement a different cancellation time frame

    2 votes

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  12. As a medspa, we are in need of a feature that notifies providers of the room number their patient is waiting in. This could be added as another step with the "arrive" button and text they receive! Another system we've used in the past was able to have this feature built in to that notification sent to the provider's phone when their patient was roomed and ready. Otherwise, we're having to use an outside system to communicate from the front desk which room their patients are waiting in.

    2 votes

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  13. All the data is input naturally by us, it would be really great if it could be stored and reported that service X was $40 until 10/10/2010 and then $45 on 1/1/2012 then $50 from 2/2/2018. The same goes for products, it would provide a fantastic resource for Boulevard partners to better understand their own models and also have the data to contrast. The points of data I’m particularly interested in keeping track of within the ecosystem is sale price, service price, and also purchase price from our vendors.

    2 votes

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  14. For a membership with a future cancellation date, if their final payment failed and they go 'past due', membership should be 'Paused' instead of 'Cancelled' to allow a business to capture the final, unpaid renewal.

    2 votes

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  15. When a client late cancels or does not show up, as the operator, we should be able to collect a fee without calling or texting them for a zip code to enter.

    2 votes

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  16. It would be great to have the ability to add a "notes" option to the checkboxes and multiple choice that allows us to check something off PLUS add additional information to that line.

    I am also looking for a list feature that allows me to create a list (similar to checkboxes but without the checkboxes) that also has a text field next to each line when documenting vitals, dosage, etc. Right now, I am having to add them as individual paragraphs but it makes the chart so bulky with the spacing and its not very user friendly that way. The…

    2 votes

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  17. Keep accidentally closing when we want to add notes - makes more sense for the close to be the button on the far right!

    2 votes

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  18. Would be helpful to have an area on the Purchase orders where you can input if you used a supplier credit and did not have to pay for a certain amount of products.

    2 votes

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  19. It would be very helpful to have a marketing option for drip campaigns to remind clients to repurchase product.

    2 votes

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  20. Is there not just a simple way to see debit vs credit cards? that's the only thing i can think of that may be causing such a discrepancy in how much is collected vs what I' paying in fees. Offset should be charging guests 3% but I'm routinely paying 2.5% and the guests are paying 1.5%. If this is because they are all using debit cards I need to be able to figure that out without going down a back alley to locate and download a spreadsheet that I then have to reconfigure so I can actually read it.

    2 votes

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