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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7017 results found

  1. Exclude specific people from an atuomatic offer.

    2 votes
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  2. You should have a option to just clock in and out, without being able to see calendar view

    You should have a option to just clock in and out, without being able to see calendar view

    2 votes
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  3. Work on the duo app so I don't have to re-link my iPad to my business every single week.

    2 votes
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  4. Make tags unique

    I noticed an oversight today while building a new automation system with out Boulevard integration.

    In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.

    Can you please update the tagging system so they have to be unique?

    2 votes
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  5. School/Institute Functionality

    Robust functionality to incorporate BLVD's platform in schools

    2 votes
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  6. Status page or email list with known issues

    There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.

    2 votes
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  7. Take the Half Dollar Section out of the register count

    No one really carries half dollars and if they do we can count them as quarters. I get 2 dollar bills more often then half dollars (Which is super rare in itself) and there is no section for them

    2 votes
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  8. Be nice if you move the completed tasks to completed tab on here, in progross tab with estimated date. 215 pages of ideas is nerve wracking

    215 pages of suggested ideas!! that makes me nervous switching from mindbody next week. Have none of these really been done to be moved to a completed tab? I specifically asked to make sure wont deal w duplicate clients again before i paid to switch but on here it says they dont require email and doesnt recognize that same email if capital or lower case which is nerve wracking as upper or lower case should not matter. If you use email as login then why wouldnt it be required to book online?

    2 votes
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  9. A place on Blvd that shows staff phone numbers so that we can easily call them instead of refer to outside lists.

    This would be automatically updated as all staff need to have Blvd accounts and anytime staff depart we deactivate them. It being available from a button somewhere (perhaps the staff pulldown menu on Calendar and Front Desk View having an item called Staff Contact List).

    2 votes
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  10. "Archive all" for closed messages

    Create option to "archive all" closed messages and create "open", "closed" and "archived" message buttons

    2 votes
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  11. View more closed text conversations

    You can only see about 30 closed text conversations right now. These can often consist of almost all confirmation texts. It would be very useful to see a much longer history in case a conversation was accidentally closed and you need to get back to it.

    2 votes
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  12. Boulevard Duo for Windows PC and/or Android compatibly

    Would be great to be able to use Boulevard on all our devices

    2 votes
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  13. Easy way to export a CSV of all employees with active/inactive status

    Easy way to export a CSV of all employees with columns to show what their account status is

    2 votes
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  14. Option to enter notes on loyalty point updates

    The business would like it to be option to enter in a reason on why loyalty points are being updated. They are trying to save as much time as possible.

    2 votes
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  15. Being able to see clients products in the product list for as long as they have been a client. Right now it only goes back 9 months.

    2 votes
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  16. Improved Tag Settings

    Control if a tag can be set on the profile level, appointment level, or both. For example, we have a tag for group appointments but it sometimes gets added to a client's profile instead of just the one appointment

    2 votes
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  17. flag guests missing email

    Flag guests who are missing email and phone number

    2 votes
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  18. It would be great if in the staff performance report there were phone numbers attached to each client

    It would be great if in the staff performance report there were phone numbers attached to each client

    2 votes
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  19. Undo button on email marketing

    There should be an undo button when creating email content since error clicks happen

    2 votes
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  20. Please eliminate the cash draw from being opened when reprinting an old receipt. Reprinting can be done at (any time) and theft can occur.

    Please eliminate the cash draw from being opened when reprinting an old receipt.
    Reprinting can be done at (any time) and theft can occur.

    2 votes
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