7194 results found
-
Duo app check in require form completion
When clients have forms to fill out upon arrival, they check in which notifies the service provider they have arrived but then have to fill out the forms. Our stylists are going to get them before they have barely even touched the form. I think this would be easily avoided if they were not marked as checked in until after their forms have been completed.
2 votes -
Find customer with phone number. Different customers have same first and last name Thank you!
When adding an appointment to my calendar.
Find customer from existing list by phone number. Instead of adding customer into Boulevard every time an appointment is made.2 votes -
Improve Communication with Convertkit Integration
It would be fantastic if blvd can categorize specific tags so that convertkit can then import these tags into their corresponding automations via the integration. For example if a client wants joins our membership and is tagged with a member tag then for that info to be shared via the convertkit integration and be able to identify that specific tag so that they can get put into the proper funnel.
2 votes -
One client booked with two stylists. When ringing up, one checkout vs two
I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.
2 votes -
DETAILED receipt for the client and the business view!!
The checkout process is SOOO detailed and gives the opportunity to show credits used, the name of a discount/promo, multiple payment types etc. Yet the receipt that is available after the transaction, clumps all the discounts into one sum, therefore making all that work USELESS for anyone that wants to reference it! Please carry the coding that is in checkout process to the receipt--this is the good CUSTOMER SERVICE our patients deserve!
2 votes -
tap on appointment screen for retail
last system you didn't have to change out of your main screen to simply do a singular sale. a separate tab would work . At the moment you have to go to sale and theres this little tab far right ,anyone new to the system its quite confusing
2 votes -
The email for booking automatically adds location after name of business which looks like Los Los Angeles Angeles....
"You are scheduled for an appointment at Refine Men's Salon of West Hollywood West Hollywood on Jul 28, 2023 at 6:00pm PDT."
So any company that has their name of location in their business name would be listed in emails with the location twice. I think solution is remove the city from the automatic portion of the emails as the location is listed anyway in the address below.
2 votes -
2 votes
-
Client opt outs from Blvd SMS should indicate that they will not receive confirmation messages in the future regarding their appointments un
...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…
2 votes -
Update Support Article for Personal Calendar- Add more screenshots
Please add more specific examples - screenshot views from SP view for these. Dashboard view and personal phone view. https://support.boulevard.io/en/articles/5941554-personal-calendar-syncing
2 votes -
Don't show service providers in online booking if they are not scheduled and don't have open books
We have multiple locations and sometimes providers will travel between shops. There needs to be a better way to disable them from showing up on online booking OTHER THAN entirely removing the second location from their account profile. This makes us have to re-set up all their services and payment settings if we do it this way, which is very inconvenient. It would be AMAZING if, when going online to book, clients did NOT see any service providers under our location if their books aren't open. This gives the client a false sense of hope, and they will add themselves…
2 votes -
Data to show who adjusted closed orders
the ability to see who changed the seller or made any adjustments on a closed order.
2 votes -
Display discounted service prices in confirmation and reminder emails
Show the discounted price total in email confirmations and email reminders.
2 votes -
new client booking windows
have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
or certain stylists aren't accepting new clients so that others are more available to take them.
some of these 30min appointment slots interfere with booking larger appointments.2 votes -
Pixel for tracking conversions
They want a pixel provided by boulevard specifically
2 votes -
At checkout on DUO- please make "add tip on card" section for assistants editable
If a client clicks on " add tip on card" on the DUO for an assistant, and then opts to use cash instead, there is no way of completing the transaction. We currently have you close the transaction window in boulevard, and close and reopen the app to refresh the ticket. There has to be an easier way. Would it be possible to add a back button to be able to void the tip on card selection on the custom gratuity page? Thanks
2 votes -
2 votes
-
Zip code listed at checkout
It would be nice if on the left side of checkout we were able to see the clients zip code since we need to input it for checkout instead of asking them everytime if their card is on file
2 votes -
Report that shows "client accommodations" by staff member.
Need a way to get a list of these accommodations, filter if the accommodation is by price, duration, etc so that businesses can identify weaknesses or bottlenecks and either micromanage service providers to correct it or delete the inefficiencies. At current I believe there is no way to find these issues that potentially cost businesses time and money :P
2 votes -
2 votes
- Don't see your idea?