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  1. Scents of Serenity would like to be able to filter their client list by ratings in order to efficiently follow up with them.

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  2. Need to get an alert that a note is "In progress" as having to remember who the patient is can become an issue. It is hard to remember in accuracy what else you may have done with a patient a week to several weeks after you have seen the patient. Filtering to only day of for form status is not an ideal process.

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  3. I run a commission based salon and would like you to change the individual account metrics to reflect their commission summary instead of gross sales.

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  4. Allow video uploads so content is more organized for content creators

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  5. Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.

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  6. Account credits are reflected the same whether the client paid, or put a balance on their account. We allow certain clients to split payments for big ticket services over time (internal financing). The only way to ascertain that a client did not pay in full is to run a client outstanding receivables report. On the payments & refunds report, the transaction shows up as payment method=account credit even if the client ends up with a negative account balance.

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  7. At the top of the Membership/Sales tab, it would be empowering to have an overview box with important information (the way you have a highlights box on the Client's Overview tab)... This highlights box should have the TOTAL # of recurring memberships, Gross $ of monthly membership $ coming in, and ARR annual recurring revenue projection, as well as # new members in past 30 days and # of lost/failed payment members in the past 30 days. Memberships are so important for medspas.

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  8. If you could send more product sales details to shopify accurately becauser your reports are lacking and I could use shopify reporting for product sales and all their product reports. In addition their PO system is much better and would allow me to use their product tracking better

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  9. Adding mandatory fields from the employee profile that must be completed in order to generate the employee's profile for new hires (eg. HR identifier, cert. number, etc.)

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  10. Mosaic Hair Studio would like to see the dollar amount associated with points available for redemption prior to checkout.

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  11. We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.

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  12. I'm quite surprised I didn't see anyone else mention this. The Time Clock report stinks. The already created summary falls short in showing the total hours worked for the day (since it lists start, stop, break start, break stop, start and stop) therefore it doesn't give you what was worked that day (i.e. if overtime is due). I've got to think most companies use BLVD for time cards, why is this report so lacking. I did create a custom report, which is better, but ultimately, there needs to be some changes. If not I'm still forced to bring all of…

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  13. The recent app updates have made it so that our service providers can no longer see what services are booked from their main homepage (their calendar view). They are forced to click into the appointment to find out what services are booked, causing extra delay in using the app, when it was clearly visible at a glance prior. Please fix this!

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  14. Pull previous treatment diagram to next appointment so that the provider does not have to redraw on the diagram

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  15. Their credit excludes the tax paid. why is it included?

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  17. I would like to provide commission only for actual sales that our team members make. If a client books on their own online, or is scheduled for more visits, I don't want to give automatic commissions. They would be a rewarded for sales activities.

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  18. We would love to see a reservation number added to each appointment and make them searchable, much like an order number. This is a very easy way to look up specific details for our guests. It would be best if we could also book multiple reservations or bookings under a single reservation number for groups and parties as well.

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  19. Need a better way to create an intake form that looks more condense and professional with better spacing. Different design layout/forms that we can create.

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  20. The agenda view makes it easier to see all clients for the day in a list rather than by provider. Providers often step in for others to manage time efficiently so it's easier to see who needs to be assisted rather than scrolling through the schedule.

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