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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Provide businesses a method to elect what information is required for client profiles (First name, last name, phone number, email, CARD ON FILE) and then any instance of a client not having all of the required field filled, a UI element across any instance of their name (except in reports) that denotes that something is missing. This would create great automatic feedback that our staff and receptionists would pay attention to and correct whenever they can.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Adding net sales total only for services and products, automatically including the values of vouchers that were redeemed. Currently, we must add these columns together in order to calculate revenue that excludes package, gift card, and account credit sales.

    2 votes

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  3. 2 votes

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  4. It would be great if there’s a way to show the online booking in the calendar with a different color or a distinct emoji. The reason for that is because the executives at the front desk are receiving appointments through phone calls and walk-in, for those who have knowledge of it, however for the ones that come through online booking there’s nothing that made them different from the rest.

    2 votes

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  5. would like to set scheduling parameters to the package instead of the services under the package.

    2 votes

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  6. We track membership sales by our front-of-house team because they receive commissions for selling memberships, but it would also be really useful to see which service provider a client saw most recently before their membership. Even though our service providers are not pushing memberships as much as our FOH, they have a huge impact on clients signing up for one because they provided the service the clients are signing up to come back for every month. This would be a useful tool for us in performance metrics for our team.

    2 votes

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  7. It would be awesome if users could create 6-10 favorite calendar views on the dashboard. For example:

    All Hair Stylists
    All Nail Technicians with Nail resources
    All Massage Therapists with massage resources
    etc...

    This would enable us to easily pick views that can make it easier to schedule things like group appointments or to reschedule clients and only see the information that is most important to our rescheduling.

    2 votes

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  8. Average ratings at the top of Ratings section

    2 votes

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  9. Show the date of the previous service when booking a new appointment in the dashboard by hovering your mouse over the service.

    2 votes

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  10. Change the Orders screen to work more like Clients: When you click an order to view details, they slide over the screen to see details. Then when you close the order it slides back out of the way and you are still on the order screen. This allows you to keep any filters in place and still see the order details.

    A change like this would help streamline the user experience so more aspects of the program behave in the same way making it easier to use and to train new users.

    2 votes

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  11. It would be great to have the ability to get the "Manage Appointment" link through the API so we can include it in our custom client texts

    2 votes

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  12. The business would like the ability to block off the entire day as a whole rather then having to block each person on the calendar at a time.

    2 votes

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  13. 2 votes

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  14. This would be an incentive for clients to opt for a Card Present form of payment.

    2 votes

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  15. When using a discount we would like to select if the service provider is still receiving the full commision

    2 votes

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  16. Would like to have the option to not allow certain services to be able to be cancelled online even within the cancellation policy window

    2 votes

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  17. If a patient is increasing their membership level/cost, there should be an option to charge it on their normal pay date. Ex. $99/mo to $299/mo, payment day of the first of every month. Patient decides to increase on the 15th, the increase doesn't get charged right away, but instead on the first of the month. My help chat agent advised this is NOT possible.

    2 votes

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  18. Keep service providers in same order as desktop!

    2 votes

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  19. Please integrate with Zoho

    2 votes

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  20. When clicking on a product in the manage tab and showing the sidebar with sales history there is no year listed. It can look like an item is a hot seller when in fact the sales are all from years ago and it hasn't sold at all recently.

    2 votes

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    1 comment  ·  Admin →
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