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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7573 results found

  1. We have our schedule blocked for self booking 24 hours out and 3 months in the future. It would be nice if a pop up would tell them to call instead of just saying not available. They don't know that the schedule just isnt open that far out.

    2 votes

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  2. The ability to reference which staff member was associated with a transaction and or part of a transaction would be an extremely helpful addition to reporting.

    The end goal would allow us to add the staff member that performed the service or sold the product in which the transaction is being paid for within.

    2 votes

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  3. Add an appointment icon to identify if the client is seeing more than one service provider that day.

    2 votes

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  4. While we utilize the overlay for all services, we would love to see the ability for specials to have their own booking links that could be set to pull into a "monthly specials" section or page on the website, automatically.

    2 votes

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  5. This would require a backend change most likely - but when scanning things in checkout, it would be extremely helpful if you could scan items in and immediately go to the next line without having to wait for the system to find the first item in the database.

    If a person hits enter to go to the next line at checkout, it could continue searching for the previous item in the background while allowing sequential entries. I've used web-based envision before and it would show small loading bars under previously entered items until it finds them, but wouldn't stop you…

    2 votes

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  6. It would be nice if our customers could have a gift receipt with their purchase In the case that the receiver of the gift wants to return/ exchange an item, they could do so.

    2 votes

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  7. I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.

    2 votes

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  8. For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.

    2 votes

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  9. Every time a new mark up image is started, it saves another image that is not marked up.

    2 votes

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  10. If a person has two back to back appointments it fails to show them both on the calendar. Blvd currently shows one appointment for a person and it looks as though there is an open appointment spot on our end when there isn’t.

    2 votes

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  11. Sometimes when we are checking out a customer, we come across a product or service that has not yet made it into inventory. We then have to add a different item and adjust the price to be sure the item is paid for. This throws off our inventory count and creates chaos at checkout. Can you add a misc line at checkout where an item can be manually entered along with the price and an option to add tax or not?

    2 votes

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  12. Would like to be able to include/add column for a client email in the Memberships report. This way we can obtain a Client List of past-due memberships along with their email.

    2 votes

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  13. would like the option to do either physical or digital gift card when checking out a client for gift card purchase

    2 votes

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  14. If patient doesnt have CC on file, Need missed appointment fees to auto add to next appointment checkout AND have a distinctive color/etc to flag staff patient has a balance. Very awkward right now. Have to notice there is a balance, pay it separately etc.

    2 votes

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  15. since the most recent update to the reports, the date range functionality has an error in it. I see 2 different problems. When picking a date range by clicking on the dates on the calendar, it does not accept the dates that are entered. The only way to do a custom range now is to enter it into the boxes at the top of the window.

    Also, when running multiple reports for a specific time range(for example, the previous month), you must now enter the date range for each report. Previously, the date range would remain the same until you…

    2 votes

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  16. We have a prospect that needs to be able to associate 2 providers to a bill or membership.

    Example of the providers & use case:
    1. a selling provider (like an MD) that recommends a treatment
    2. provider that actually does the treatment (like a nurse)

    Goal is to be able to track who’s selling and providing treatment.

    • Requested by Laser Lounge (prospect)
    2 votes

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  17. Summary:
    Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.

    Description:
    Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:

    • View open appointments across different time periods
    • Identify scheduling patterns and optimize staff availability
    • Make data-driven decisions about staffing and scheduling
    2 votes

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  18. Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST

    2 votes

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  19. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    2 votes

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  20. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes

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