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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. It would be awesome if users could create 6-10 favorite calendar views on the dashboard. For example:

    All Hair Stylists
    All Nail Technicians with Nail resources
    All Massage Therapists with massage resources
    etc...

    This would enable us to easily pick views that can make it easier to schedule things like group appointments or to reschedule clients and only see the information that is most important to our rescheduling.

    2 votes

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  2. Average ratings at the top of Ratings section

    2 votes

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  3. Show the date of the previous service when booking a new appointment in the dashboard by hovering your mouse over the service.

    2 votes

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  4. Change the Orders screen to work more like Clients: When you click an order to view details, they slide over the screen to see details. Then when you close the order it slides back out of the way and you are still on the order screen. This allows you to keep any filters in place and still see the order details.

    A change like this would help streamline the user experience so more aspects of the program behave in the same way making it easier to use and to train new users.

    2 votes

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  5. It would be great to have the ability to get the "Manage Appointment" link through the API so we can include it in our custom client texts

    2 votes

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  6. The business would like the ability to block off the entire day as a whole rather then having to block each person on the calendar at a time.

    2 votes

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  7. 2 votes

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  8. This would be an incentive for clients to opt for a Card Present form of payment.

    2 votes

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    1 comment  ·  Admin →
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  9. When using a discount we would like to select if the service provider is still receiving the full commision

    2 votes

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  10. Would like to have the option to not allow certain services to be able to be cancelled online even within the cancellation policy window

    2 votes

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  11. If a patient is increasing their membership level/cost, there should be an option to charge it on their normal pay date. Ex. $99/mo to $299/mo, payment day of the first of every month. Patient decides to increase on the 15th, the increase doesn't get charged right away, but instead on the first of the month. My help chat agent advised this is NOT possible.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Keep service providers in same order as desktop!

    2 votes

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  13. Please integrate with Zoho

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. When clicking on a product in the manage tab and showing the sidebar with sales history there is no year listed. It can look like an item is a hot seller when in fact the sales are all from years ago and it hasn't sold at all recently.

    2 votes

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    1 comment  ·  Admin →
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  15. It seems that many of the new features rolling out are items that aren't seen in the feature requests in here. It would be useful to have a feedback mechanism for the features that are released to see if the work that was done is actually meeting needs for customers.

    I may be in a minority, but I am finding many of the newest features to not be helping with any of my pain points in the software, and I wonder if I am alone in that.

    2 votes

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  16. A better way of knowing when a voucher is redeemed at a different location than where it was purchased. Maybe a notification when at checkout when going to redeem.

    2 votes

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  17. Let the reservationist control when an email alert is sent to a therapist stating that they have just been booked to provide a service. This will allow reservationists time to move appointments around on the schedule and perform other adjustments before alerting the therapist regarding final arrangements.
    Currently, booking alerts are uncontrollable and precipitous. Therapists often receive booking alerts before the reservation has been finalized, so if the expected appointment does not show up on their schedule after all, or in the way the alert told them it would, therapists become confused.

    2 votes

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  18. It would be helpful to be able to actually speak to someone whenever a question/problem pops up. The support is great but sometimes time doesn't permit typing and waiting for responses.

    2 votes

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    1 comment  ·  Admin →
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  19. option for cancellation in RED - that says SAME-DAY CANCELLATION to show in service history

    2 votes

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  20. Perhaps make it an option in case some businesses don't want it, but we are constantly chasing ppl for their addresses. It's hard to remember at check in check out. Our old booking system had a flag/alert to remind you to get address when checking out so that was at least helpful. We send New Guest cards and Holiday cards out and none of our new guests have addresses on file :-(

    2 votes

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