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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. 215 pages of suggested ideas!! that makes me nervous switching from mindbody next week. Have none of these really been done to be moved to a completed tab? I specifically asked to make sure wont deal w duplicate clients again before i paid to switch but on here it says they dont require email and doesnt recognize that same email if capital or lower case which is nerve wracking as upper or lower case should not matter. If you use email as login then why wouldnt it be required to book online?

    2 votes

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  2. This would be automatically updated as all staff need to have Blvd accounts and anytime staff depart we deactivate them. It being available from a button somewhere (perhaps the staff pulldown menu on Calendar and Front Desk View having an item called Staff Contact List).

    2 votes

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  3. Create option to "archive all" closed messages and create "open", "closed" and "archived" message buttons

    2 votes

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  4. You can only see about 30 closed text conversations right now. These can often consist of almost all confirmation texts. It would be very useful to see a much longer history in case a conversation was accidentally closed and you need to get back to it.

    2 votes

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  5. Would be great to be able to use Boulevard on all our devices

    2 votes

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  6. Easy way to export a CSV of all employees with columns to show what their account status is

    2 votes

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  7. The business would like it to be option to enter in a reason on why loyalty points are being updated. They are trying to save as much time as possible.

    2 votes

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  8. 2 votes

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  9. Control if a tag can be set on the profile level, appointment level, or both. For example, we have a tag for group appointments but it sometimes gets added to a client's profile instead of just the one appointment

    2 votes

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  10. Flag guests who are missing email and phone number

    2 votes

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  11. It would be great if in the staff performance report there were phone numbers attached to each client

    2 votes

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  12. There should be an undo button when creating email content since error clicks happen

    2 votes

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  13. Please eliminate the cash draw from being opened when reprinting an old receipt.
    Reprinting can be done at (any time) and theft can occur.

    2 votes

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  14. Have the ability to select multiple orders at once to delete in bulk.

    2 votes

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  15. Adding location, staff and client name fields to the Appointment Services Records beta report.

    2 votes

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  16. 2 votes

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  17. Because our artists are independent contractors some would like to have varying protocols (ex a 48 hour cancellation policy vs our usual 24 hour cancellation policy) for certain services. It would be beneficial to have forms able to assign to certain artists appointments rather than to service specific so we don't have to make all new services just for one form.

    2 votes

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  18. 2 votes

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  19. This would be the ability to collapse service categories and unassigned services within the staff profile.

    2 votes

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  20. wants to organize reports for each locations to save the views they use the most

    2 votes

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