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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7017 results found

  1. Working URLs in description of services

    I would like to offer the ability to my clients to click through onto Refill and Booking policies in the booking process. Maybe in the description of the product an active URL could be clicked?

    3 votes
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  2. Add Middle Name to client field

    Have a lot of clients with the same name and would appreciate having a middle name option

    3 votes
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  3. Need to be able to remove Service categories

    3 votes
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  4. Change "Add $80 - $190" to Add Service to Cart

    We would like to see the book button change from: "Add $80-$195" to "Add Service to Cart" or "Add Woman's Haircut" or "Add Woman's Haircut with <Stylist's Name>".

    We believe "Add $80-$195" confuses the Guest even more as to price.

    3 votes
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  5. When creating blocks, there should be a way to set blocks to "ongoing forever" just like with scheduling shifts.

    3 votes
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  6. Ability to hide prices for certain services for booking online as they are internal values and not for client's to know!

    • Let's say a client has 5 vouchers for service X that they purchased for $1000
    • Service X costs:

    ** Stylist A, $150
    ** Stylist B, $200
    ** Stylist C, $215

    • The externally shown value should either not be viewable or an ability to show a mock amount on these services, in this case they would all show as $200 and then when rang up on the commission report they would "discount" to the proper amount which in some cases may even be POSITIVE discounting.

    Right now online booking shows the internal values which is NOT good for the clients to…

    3 votes
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  7. Show all locations on booking widget even if some don't have online booking

    We don't want online booking available at some of our locations, but want prospective clients to know those locations exist when they're looking at the website to book. Would like to have the option to have that location show on the widget and when a Client clicks on the location there would be a note telling them online booking is unavailable and to please call in to book

    3 votes
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  8. Allergy content from Client Profile -> History to show on the quick view of the appointment on Front Desk

    This would allow the aestheticians to see all potential allergic interactions with product on the client ticket quick view on the ticket. It's quick access. I hope that made sense!

    3 votes
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  9. Add product recommendations to client's profile or appt

    Add Product Recommendations to client's profile or appointment from the Professional App

    3 votes
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  10. Have the calendar be "smart" enough to not revert to present date...

    ...when I toggle to a specific date and then click the New Appointment on the top right.

    See video for explanation and steps to recreate issue.

    At the moment, when a client calls in for an appointment on a specific date, I will go to the calendar, choose the date (11/9 for this example), and when I click on the "New Appointment" button at the top right, it reverts the calendar for today's date and makes me choose the date again if not for the present day.

    3 votes
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  11. Custom Date Range filter for client contact list.

    Custom contact list for clients who received service on a specific day.

    3 votes
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  12. Appointment tags should automatically update

    Currently you have to refresh each time for an appointment tag to be updated on the Calendar view

    3 votes
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  13. Date of appointment missing from cancellation text notification

    We receive all the information via email for cancellations but when we receive a text, the date of the actual appointment being cancelled is missing. So then they have to log in and figure out who cancelled. Can you please add the date so our stylists can fill their day?

    3 votes
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  14. Organize how services are shown on booking overlay W/ Sub - catergories

    Wants to be able to control how services are laid out on booking over lay WITH categories

    3 votes
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  15. NO-SHOW/LATE CANCELATIONS bre removed form Service Commision Reports

    3 votes
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  16. Separate Merchant ID's

    • MULTIPLE MERCHANT ID'S

    a. Three separate Merchant ID's for:

    1. SALON
    2. MEDSPA
    3. GIFT CARDS

    b. The goal is for the front-end to be seamless for Front Desk and Client, one ticket, one credit card swipe.

    3 votes
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  17. Being able to unlink clients

    When a client books 5 appointments under one persons name, it would be very helpful to be able to unlink those in one easy button so they can pay separate.

    3 votes
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  18. Product adjustment / shrinkage report

    With our past software(s), there is usually a place to enter in the actual count during the physical month end inventory, record and print.
    The report would reflect:

    1. on hand inventory count prior to the updates
    2. count currently being updated to
    3. count difference
    4. cost value of products being adjusted (whether under or over)
    5. ability to print/save report

    Example attached

    3 votes
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  19. closing multiple text conversations at a time

    being able to chose more than one and delete at a time ALSO, it would be helpful if they were color coded somehow...For a large salon that gets 50-100 texts a day this would be helpful so texts dont get lost in the mix

    3 votes
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  20. Add fuzzy search when adding services

    The search for client names is great. I can type pa smi and get Paul Smith. (along with Patty Smith)

    Please bring this same search when looking for services to add to an appointment. We have multiple services with the same beginning and it would be so nice to be able to search using other words in the name, or even to work through typos.

    3 votes
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