7608 results found
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3 votes
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Online Booking: Make the photos of the stylists bigger so that you can see their faces better.
Please make the photos of the stylists bigger so that you can see their faces better. They are much too small to see clearly.
3 votes -
Automation with regards to schedules. With the live data, boulevard could optimize schedules up or down based on performance.
I know there is probably a lot of technicalities to this, so perhaps this is a pipe dream.
Set up; target for what % utilization is acceptable, if less than a set %, reduce hours to a threshold, if more than a set %, increase hours to a threshold. Set minimum hours and maximum hours per day (business choice and also remind to comply with labor laws).
Also 24 hours notice prior, your shift on Friday is set to start at 10a instead of 9a due to no appointment scheduled by the deadline.
End of day automations; if no appointments…
3 votes -
Custom inventory adjustment reasons
I'd like to be able to select "expired" and "promotion" as options when adjusting inventory
3 votes -
PCI compliance over the phone
Create a plug-in for us to take credit cards over the phone and remain PCI compliant
3 votes -
Report Log
Business wants a log of who downloads reports and when.
3 votes -
Customizable commission rate for cancellation fees
Example: We have nurse and esthetician, a nurse would make around 10-13% because their service prices are higher (injectable, laser) a facialist has a higher commission rate because their service is average $120-$200. I would want to customize the nurse to receive more than 10% on a commission fee.
3 votes -
3 votes
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Text Message File and Client Notes File Downloads. It's needed to respond to Disputes
I have to screenshot text messages and client notes to respond to disputes. So if it's possibe to download the information it would be better and easier to attach all the documents needed to properly dispute the charge backs.
3 votes -
Why have most of these ideas been sitting for more than a year
Alot of these ideas are things that should have been implemented from jump for salons and medspas. Pretty standard. Most of these have been waitlisted for a year. What is the point of voicing concerns if there is no action taken? If Boulevard gives us a capability on the admin side it should be flushed. out for all possibilities and needs to make things EASIER. No reason most things are manual entry when we have hundreds of clients.
3 votes -
NEW Audience Builder 3/24
The "new" features released 3/24, all of which should have been included with version 1, are still woefully short of useful. I'm floored by the remedial functional specifications that must have been provided to the developers for this update, they should be capable of more. Does Boulevard even have a team of qualified people to review what the functional spec should include?
How does this "update" roll out without the functionality of (and combination of) $ dollar amount spent? This is a key metric, is it not?
Also completely missing the mark is "products purchased", has anyone actually test driven…
3 votes -
All new appointments made online AND BY STAFF/FRONT DESK. Needing to monitor all new appointments that are made is critical.
Just like there is a cancellation list/notification for each cancellation, there should be a list for all new appointments made, not just online, but by ALL STAFF/front desk as well. Especially when training new staff at the front desk. As an owner, I can't monitor or review their work and ensure excellent customer service, up front for these appointments, in case they make a mistake. I think an All New Appointment log is critical to monitor all new business coming in.
3 votes -
card on file for no show
When a client late cancels or does not show up, as the operator, we should be able to collect a fee without calling or texting them for a zip code to enter.
3 votes -
Option to create a reminder to repurchase product through email and text
It would be very helpful to have a marketing option for drip campaigns to remind clients to repurchase product.
3 votes -
Time Texts Go Out
We would love for confirmation texts to go out at 9AM instead of 2PM.
3 votes -
addons
We just added our first add-on! Yay. But we have discovered you cannot actually see that there is an add-on in the mobile calendar without clicking into the apt and reading carefully. This needs to be visual and bold.
We are having reception leave notes to staff on top of their shift for the day in a block, but pls make some kind of add-on marker!! or they will totally be missed. Building it was easy though and we are excited by this option!
3 votes -
Add the Service field to text messages to providers for Client Bookings.
Allow provider to see the the service name in text message notification to providers on Client Bookings.
3 votes -
3 votes
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Fix the tag summary report
We would like to be able to use that report to track a specific client group who comes to our spa.
3 votes -
different tip percentage option
Ability to have a different tip percentage prompts for different services. This is because on some high ticket items like Botox, Filler, etc. it is not customary to tip the same amounts as regular services
3 votes
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