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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7608 results found

  1. "We'll automatically message clients who haven’t visited in the last 30 days and don't have an upcoming appointment 7 days before the available spot." Ability to change the date range from 30 days to any desired date.

    3 votes

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  2. It would be nice to be able to see the change a guest should receive back after checkout is complete, not just before. It would also be nice to see gift card balances afterwards as well. Sometimes providers get a little click happy and it would save time to have that information on the screen still instead of having to look up the gift card balance or pulling out the calculator.

    3 votes

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  3. The current way to share booking links is by grabbing the URL and using Bitly to shorten, however, some SMS carriers don't like bitly links and don't send them. Would be nice to have access to shortlinks in the dashboard so we don't have to use bitly.

    3 votes

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  4. While reordering of addons and modifiers is avilable with in the respective categories, being able to reorder modifiers before addons would improve the flow of my booking and give owners more control over their guests booking experience.

    3 votes

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  5. since boulevard does not show all times available, it would be nice if in the mean time, there could be a note that says please contact the business for more available times

    3 votes

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  6. Keep the original membership charge date despite the card being charged later. no other system changes it like boulevard. booker, vagaro, etc all leave the original date despite the charge date. its labor intensive to have to manually update this every month.

    3 votes

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  7. Full migration from software

    3 votes

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  8. when a customer does not show up is there a way to mark the appointment that the patient did not show up? or have the system automatically identify that appointment as a no show and charge them

    3 votes

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  9. Show the descriptions for expenses paid out from the register in beta reporting

    3 votes

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  10. It's a useful software that would be very useful for salon and spa owners.

    3 votes

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  11. I agree with others that we should have the option to text the receipt but more importantly that the prompt to leave a review should be visible within their mobile screen. Clients see that it is simply a receipt and do not scroll to the bottom to see that they are being asked to leave a review. We would greatly appreciate this so we do not have to keep verbally giving these instructions and come across as desperate for reviews!

    3 votes

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  12. Let us have to option to add an expiration date to our gift cards. We do gift card specials sometimes but we like to run them to be used by a certain date

    3 votes

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  13. Boulevard desperatly needs to update the Gift Card client experience. More options with fun templates to chooce from..and redeeming should not be so wonky. I used spa boom before and it was really seemless

    3 votes

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  14. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    3 votes

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  15. 3 votes

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  16. Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.

    3 votes

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  17. 3 votes

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  18. Example if im looking at service sales. I see a transaction i want to look more into I want to be able to click that transaction and it then show me what its connected to client, service and payment method

    3 votes

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  19. We check guests in verbally as we have multiple guests coming in at the same time. Prevents a line from forming. We also guide our guests through the experience instead. If there was a button that we could click to send the form when needed instead of them having to check in via tablet.

    3 votes

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  20. Would like a feature setting to enable emails to be turned on for the business (one main business email contact similar to the email found in the MANAGE location tab> Details section) for all client appointments booked, reminders, and cancellations

    3 votes

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