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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7154 results found

  1. It would be very helpful if when you create a Service Option group that you can use that same group on another service by toggling it on. That way if there are standard addon types that you create for Lashes, or Nails, or Pedicures, etc. You can turn on the option group for the service without having to recreate them for every service. I envision that the service option group page would just show all possible groups with a toggle on/off slider and still option to create new groups.

    3 votes

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  2. Was very much SOLD on the this feature and it's incredibly disappointing that it's not working on all client profiles

    3 votes

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    1 comment  ·  Admin →
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  3. A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.

    3 votes

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  4. Many clients have multiple payment methods and it would be great to have an indication as to which payment method was most recently used - highlighted in blue or an icon next to it

    3 votes

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  5. Jenna Perry Loves the new online GC option. However, She has asked if down the line, there can be an option to not have the pre selected amounts listed ($25, $50, ect) She would like an option to toggle that off and only have custom or the ability to add in their own pre-selected amounts.

    3 votes

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  6. Client needs to be able to add a Healthcare tax of 4% and specify that it is for healthcare for workers on receipts for services rendered at SF locations.

    3 votes

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  7. Currently able to track discounts, but no reporting to show when staff make price adjustments, how many, for who, etc..

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. I would like to offer the ability to my clients to click through onto Refill and Booking policies in the booking process. Maybe in the description of the product an active URL could be clicked?

    3 votes

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  9. Have a lot of clients with the same name and would appreciate having a middle name option

    3 votes

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  10. 3 votes

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  11. We would like to see the book button change from: "Add $80-$195" to "Add Service to Cart" or "Add Woman's Haircut" or "Add Woman's Haircut with <Stylist's Name>".

    We believe "Add $80-$195" confuses the Guest even more as to price.

    3 votes

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  12. 3 votes

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    • Let's say a client has 5 vouchers for service X that they purchased for $1000
    • Service X costs:

    ** Stylist A, $150
    ** Stylist B, $200
    ** Stylist C, $215

    • The externally shown value should either not be viewable or an ability to show a mock amount on these services, in this case they would all show as $200 and then when rang up on the commission report they would "discount" to the proper amount which in some cases may even be POSITIVE discounting.

    Right now online booking shows the internal values which is NOT good for the clients to…

    3 votes

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  13. We don't want online booking available at some of our locations, but want prospective clients to know those locations exist when they're looking at the website to book. Would like to have the option to have that location show on the widget and when a Client clicks on the location there would be a note telling them online booking is unavailable and to please call in to book

    3 votes

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  14. This would allow the aestheticians to see all potential allergic interactions with product on the client ticket quick view on the ticket. It's quick access. I hope that made sense!

    3 votes

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    1 comment  ·  Admin →
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  15. Add Product Recommendations to client's profile or appointment from the Professional App

    3 votes

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    1 comment  ·  Admin →
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  16. ...when I toggle to a specific date and then click the New Appointment on the top right.

    See video for explanation and steps to recreate issue.

    At the moment, when a client calls in for an appointment on a specific date, I will go to the calendar, choose the date (11/9 for this example), and when I click on the "New Appointment" button at the top right, it reverts the calendar for today's date and makes me choose the date again if not for the present day.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Custom contact list for clients who received service on a specific day.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Currently you have to refresh each time for an appointment tag to be updated on the Calendar view

    3 votes

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  19. We receive all the information via email for cancellations but when we receive a text, the date of the actual appointment being cancelled is missing. So then they have to log in and figure out who cancelled. Can you please add the date so our stylists can fill their day?

    3 votes

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