7608 results found
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iPad warning if not ready
When checking out on the desktop, if the selected iPad isn't on the welcome screen the transaction will run the card on file and skip the option for the client to leave gratuity. It would be nice if there was a warning to let you know if the iPad isn't on the welcome screen so you could get it where it needs to be.
Sometimes the client just starts pressing buttons and if you can't see the iPad you don't know what they're doing.
3 votes -
3 votes
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Chart sign-off assignable to specific users/user groups
Medical director sign off is its own process, while a lead is a part of escalations in which they also need to be involved and have the ability to review/sign off in those instances. Instead of a single list of charts that need review, being able to split to their respective users based on circumstance would be more beneficial
3 votes -
Online Booking Easier for New Guests and Remove Redundancy
Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.
Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…
3 votes -
Widen columns in calendar view
It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.
3 votes -
Add service duration as a column option in Beta Reporting
Having duration of a service added as a metric could help businesses determine how much time was spent on specific services for different date ranges.
3 votes -
Different Booking experience for VIP clients
Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours
3 votes -
When appointment is rescheduled AFTER late cancel cutoff, system should bring up late cancel fee checkout flow after rescheduling is done
Receipt also states "cancellation" it should be "late reschedule fee"
3 votes -
have a direct link for the waitlist
Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.
3 votes -
3 votes
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Loyalty Program
We want to be able to run a report each morning that shows clients who have hit their 5000-point balance or are Going To hit it at their appointment today.
3 votes -
3 votes
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Auto generate tags online booking
- for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
3 votes -
create a setting to make it possible to set individual discounts to be commissionable or not commissionable.
Usually I want to pay staff on the normal service fee, not the discounted price, but there are instances when this would not be true- memberships, package pricing, and with certain services. I would like to have more control over when discounts are eligible for commissions and when they are not.
3 votes -
Lower Gift Card Minimum to $5
Have minimum gift card amount online go down to $5. I often handout $5 gift cards for promotional purposes.
3 votes -
Export Offer Codes
We need the ability to export offer codes with all of their discount details and dates, it's critical for our finance team for accounting and forecasting.
3 votes -
product units in purchase order
we dose medical weight loss medication by units. We have inventory coming into the clinic by the 10's of thousands. When putting in a purchase order, you can only put 9999 units in. we need more flexibility to enter 40,000 if we need. one purchase order would be nice verses 4 lol. Thanks!
3 votes -
3 votes
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Call Reporting
We love the functionality of the incoming calls. I would like to pull reports on the number of calls received and number of calls picked up/not picked up.
3 votes -
Ability to toggle online booking to show clients All Times vs only showing Best Times
Ideally I think the option to show Best Times for anything more than 2 days forward is fine for optimization, but showing the today and tomorrow options of All Times would lead to greater booking
3 votes
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