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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. Improve documentation around weight loss appts/progress.

    4 votes
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  2. when making an apt for a specific provider it would be great if you can only see what services they offer

    when making an apt for a specific provider it would be great if you can only see what services they offer

    4 votes
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  3. Put date of service on client receipts when closed out after the appt date.

    The date of service needs to be added to all receipts that don't get closed out the same day. When closed out after service date, it gives the current date and clients get confused and think they're getting charged when not being in that day.

    4 votes
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  4. Make the client list alphabetical

    It's so hard to look up clients when the list doesn't populate alphabetically. Scrolling through random names is time consuming.

    4 votes
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  5. Auto Apply Account Credits

    Business would like account credits that are collected to automatically be applied to orders at checkout

    4 votes
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  6. Promo Codes

    Need the ability to exclude members or limit the audience for promo codes;
    Need the ability to create unique codes (9-digits, etc.) for promo codes; Add the ability to select specific locations from a dropdown menu; Add the ability to select a specific promo code from the offers menu and drill down data to the location level from offer code redemption

    4 votes
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  7. Allow returning clients to log in when booking

    The "boulevard booking" option allows clients to book appointments without actually logging in- this is causing our salon to run over on clients because we have some of them saved as 45 minute hair cut accommodations. When they use this booking option it bypasses their accommodation and books them at a shorter time than needed

    4 votes
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  8. backwards button to go back just one move. Every time we check the past date's transactions

    backwards button to go back just one move. Every time we check the past date's transactions or any appointments, when we hit the backwards button, it takes me back all the way to today though we want to keep looking on the same date transactions... very inconvenient and time consuming to find one transactions/appointment we are looking for.

    4 votes
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  9. Message notification customization

    Have the ability to turn off message notification icon, and also to have the ability to convert the notifications into emails instead of notifications in the dashboard (staff is not always available to see them)

    4 votes
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  10. Reporting: rebook vs pre-book

    4 votes
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  11. Inventory Adjustment Reasons

    Would love the ability for the business to create custom adjustment reasons for our staff to choose from as why inventory is being adjusted. We have circumstances that sometimes involve a little more clarity for accounting team and would like to have it listed as an option to select in the drop down.

    4 votes
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  12. Factor in Business Charges with commission swap

    There was a commission swap between two providers, when the commission was swapped to the second service provider, the Business Charge was not deducted from the total, causing the service provider to be overpaid.

    4 votes
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  13. Tag multiple salespeople in a sale

    We would like to be able to tag two employees with a sale rather than being limited to one.

    4 votes
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  14. QR Code for employees to clock in

    Vagaro had a feature that was very useful with timekeeping; they had a unique QR for each employee and they could clock in and out by simply scanning their QR at the front desk. This feature made it much easier for employees and the front desk.

    4 votes
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  15. Make an additional Forms/Charts Section for Treatment Protocols and SOP's that staff could pull up with an appt and also separately

    Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.

    4 votes
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  16. Create sale for only retail products in Professional App

    Option to create a sale within the Professional app for retail products when the client doesn't have an appointment

    4 votes
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  17. Review of Marketing Billing & Effectiveness & Metrics

    I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.

    At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.

    I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…

    4 votes
    2 comments  ·  Admin →
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  18. Cash transactions sent to the Duo app to show appt. breakdown of services and cost

    4 votes
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  19. Don't allow products with an inventory quantity of 0 to be sold

    Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0

    4 votes
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  20. Want to be able to pre-pause a membership

    Want to be able to pre-pause a membership before their next payment is due. No way to currently do it. Thanks

    4 votes
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