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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7537 results found

  1. We would like the ability for packages to be shared similar to how Memberships are. With all of the same capabilities.

    5 votes

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  2. We use our resources for our rooms/stations. We have two members for each room and to keep them from accidentally double booking the station it would be beneficial to have it blocked off when people do online booking. Would be really useful to have specific people assigned to specific resources.
    We use resources for our rooms and typically have two people to a room.
    Example
    Resource 1 Staff A & B
    Resource 2 Staff C & D
    Etc.
    Much like you can have a service for a specific resource it would be great to have the resource usable by specific…

    5 votes

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  3. It would be nice to be able to reach out to clients each day or week who have a birthday. Utilizing messages, this creates a more personal connection.

    5 votes

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  4. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    5 votes

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  5. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    5 votes

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  6. Add an option to include product purchases in the gratuity auto-calculation!

    5 votes

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    1 comment  ·  Admin →
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  7. Allow the forms to be translated to spanish for patients to have an easier time when submitting forms and then can be translated back in English to the business. Will make the flow of the practice operate a lot smoother

    5 votes

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  8. we should have a separate app for texting. we should also be able to unread messages. even better if texts could all go to a "front desk" person (within app) but also to the clients provider (within app)

    5 votes

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  9. 5 votes

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  10. Privilege Group setting around hiding the compensation tab for other staff members.

    5 votes

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  11. During the checkout process would like to be able to exclude tax from normally taxable transactions. Some clients ask to ship their product out of state. In that case I do not collect tax. Work around is telling to create a duplicate nontaxable product, but it messes up the inventory and is not feasible

    5 votes

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    1 comment  ·  Admin →
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  12. Ability to create an add-on service that is not bookable until a set future date. This will allow time to market to clients before it goes live, and allow them to "book in advance".

    5 votes

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  13. Be able to search through messages for a phone number or client to pull up text history easier

    5 votes

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  14. To be able to send a Text/Email message after the appointment asking for review or some other feedback. Perhaps there could be an option during checkout to send follow up the next day or something. Message could be custom

    5 votes

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  15. When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.

    5 votes

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  16. Require a reason to be entered when voiding a voucher on a client profile. These should be reportable too.

    5 votes

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  17. It would be nice to assign a provider to a room for the day. Example: Becky is in the Laser Hair Removal Room today and therefore can only be scheduled with services that she can provide IN THAT ROOM.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Allow Zapier texting capabilities. Due to BLVD reviews not being posted to Google, we need a way to send a review request that actually posts to a public platform. Zapier can help us do that but does not have texting capabilities with BLVD.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. It would be incredibly helpful to have more customizable employee access options within the reporting system. Currently, I have receptionists who need access to inventory reports but should not have access to summaries reports. While I was able to grant them access to inventory on hand, they cannot filter the report to see specific details like desired quantity—which limits its usefulness.

    Additionally, I’ve noticed that the summaries page displays more data than the reports page. Ideally, these should mirror each other, or the reports page should provide more detailed insights and filtering options.

    Requested Improvements:

    Granular Report Permissions – Allow…

    5 votes

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  20. Our accountant has raised some concerns regarding the way we input products into inventory, specifically when it comes to adjusting the unit cost for the price at which items were actually purchased.

    For example, we sometimes purchase neurotoxin at a discounted price during sales, or on occasion, we receive it for free. However, when inputting this into the product inventory, the unit cost is automatically set to a general price, which doesn’t reflect the actual discounted or zero cost we've paid. As a result, our accountant is concerned that it appears we have a lot more inventory on hand than…

    5 votes

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