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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7537 results found

  1. We need a way to link or combine separate parts of appointments. Clients will move things around and/or combine appointments. Having to delete appointments and completely rebook them, just to combine with something else on a different day is time wasting.

    5 votes

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  2. when booking via an online booking link, do not show the prices of the services online.

    5 votes

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  3. The product management page for inventory management needs to have a customizable view

    5 votes

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  4. Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!

    5 votes

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  5. Have an icon on appointments for new clients that says 'NEW' like on the Boulevard app that way we can easily identify who is a new client.

    5 votes

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  6. When adding new clients to boulevard using the ios app, on our phone...we are unable to add a credit card to keep on file like we can using the website. Would love to have this be an option when booking an appointment. There isn't even a way to add it after the appointment is made from the app on our phone. Very limited access. If this can't be done there should be way to have a confirmation email sent to those clients to confirm their personal info along with adding their credit card like they would if they booked online…

    5 votes

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  7. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINATELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    5 votes

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  8. Sometimes we need to send patients consents without them needing an appointment like membership consents or photo releases etc, however, there is no way to send consents to fill out without an upcoming appointment.

    5 votes

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  9. We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.

    5 votes

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  10. The ability to input FLAT commission amounts per service, instead of percentages.

    5 votes

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  11. As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.

    5 votes

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  12. When we need to refund a client due to issues like switching payment methods, the system should allow us to reopen the original appointment to check it out. Currently, we’re forced to create a second appointment just to process the checkout, which results in duplicate appointments appearing in the client’s chart.

    5 votes

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  13. Add time stamps to appointment history. ie: what time the previous appointments were scheduled for.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. currently, you cannot charge a missed appt fee on a free service if you have your MAF set to a percentage. (which we prefer since larger appointment times/services cause more lost productivity when cancelled late/missed. HOWEVER we think it is important to offer free consultations to encourage people to come check us out. Today, though for example, we had a lady book consults on 3 services for an entire hour block...and no showed. We had no way to charge her other than to put a bill on file if she tries to come in again. This just really should be…

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. Be able to 'star' specific notes that need to stay at the top of the "note" section!

    5 votes

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  16. When charting for botox and filler. numbers, keyboard, and dots are vital. additionally straight arrows are great for filler charting. Also change in font size.

    5 votes

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  17. I need to be able to schedule repeating appointments- daily, bi weekly, ext....

    5 votes

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  18. Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…

    5 votes

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  19. Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. In addition to price and time accommodations, include note accommodations for specific services, such as formulas or a special process for a client, rather than having it in notes, which can be overlooked if different providers are servicing a repeat client.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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