6540 results found
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Same Day Marketing Campaigns
The business wants to be able to send same day marketing email campaigns.
4 votes -
TAGS FOR SERVICES
Adding tags option to services. Basically, a more simple way to keep track of things like ... organic services, services apart of packages, best sellers, etc.
4 votes -
4 votes
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Ability to disable Client Check in on iPad
The business wants to be able to disable the client check in feature and only use the iPad for checking out.
4 votes -
Three ideas to make forms more useful
A method to move forms between clients. Several times per week we have a spouse fill a form out under their own name instead of the spouse filling it out under theirs (or parents and children). being able to move the form to the proper client would be wonderful!
Method for storing a copy of a paper form with the forms in Boulevard. (some of our guests just don't get electronic things) Currently a pdf file can be stored in client notes, but it would be really nice to get it in the forms section.
Ability to re-send forms after…
4 votes -
Hide Service Provider Name in Confirmation Email
Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.
4 votes -
forms and charts moved from gear icon to manager access level
I would love for my Guest Care of Service Lead be able to manage forms for appointments but seeing how they are under the gear icon, I am the only one able to create and manage them. Please put them under the mangers tab instead.
4 votes -
Ability to add a note when adding account credit or a voucher to someone's account
When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future
4 votes -
service modifiers on wait list
Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.
4 votes -
Have there be a way to check past receipts.
There is no way to see or visit past receipts for accounting purposes. There should be a feature to go back into patient profiles to visit each individual transaction, or have a monthly transactional sheet.
4 votes -
Create better solutions for clients when using booking widget on other browsers outside of Chrome
Need to have turn key tech solutions when clients book online using the booking widget if they use Safari, Edge, Mozilla or anything other than Chrome. We need smooth booking flow and it is inconvenient to ask clients to use Chrome or delete cookies and cache
4 votes -
Add credit card in New Appointment tab
It would be very helpful if we add credit card option directly from the New Appointment tab.
4 votes -
Go back to the old way of checking out clients
The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.
4 votes -
Add a way to assign documents for review/signature
To comply with medical documentation requirements for review by a supervising provider, we need a way to assign documents to a specific user within our account. This is very standard in other medical aesthetic documentations systems.
4 votes -
Waitlisted Client Prompting
When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.
4 votes -
what just happened with the add ons?
It's already a little annoying to have to edit the appointment to add the add ons but now you have to edit the appointment and the click on the 3 dots and click select add on to even show the add on options. It would be way easier if you could add them at check out simply by typing them in like retail.
4 votes -
Not have just a credit card option for free services (such as corrections).
Not have just a credit card option for free services (such as corrections). We have to change the amount and then go to "Other" to close out the ticket. Also, even if the service were free not everyone wants to pay a tip by credit card, which is all this options currently provides.
4 votes -
Customize receipts to have automated options to include instructions, package/service details such as expiration dates, cancellation policie
1- Customize receipts to have automated options to include instructions, package/service details such as expiration dates, cancellation policies and 2- Easily be able to submit all these automated options and details to all appointments.
4 votes -
Marketing Opt-in Trigger in Zapier
Marketing opt-in trigger in Zapier. Please create this trigger so clients that want marketing emails, etc can be added to mailchimp, etc.
4 votes -
Make modifiers to be reported
Modifiers are set up so much better than add ons by the way they are inside the service time. They just need to be able to be tracked and for us to run reports on usage. We tried add ons and it’s a mess, TBH.
4 votes
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