7533 results found
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Loyalty Points visible to clients
Would love if clients could view how many loyalty points are in their account through the client portal, to encourage them to come back in and use them. Also a brief description of how many points are earned on products vs services.
5 votes -
notification sound for new text
`notification sound for new text message to alert the staff/receptionist and be able to answer text in a timely manner.
5 votes -
Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
5 votes -
Staff Chat
Build chat box for messages between staff members, seperate from the messages tab for clients. Maybe it could be a small pop up window on the bottom right corner.
5 votes -
Please create an intra office task
We often need to document a phone message, or lab results, or need to create or complete a "task" of some sort for patients. Can we please create a "task" schedule or tab that we can see for patients. Currently our work around now is scheduling an appointment so we can document the task, but it will send the patient an appointment reminder if you create which confuses the patient. So a way to create and complete tasking for various items in charts without having to create an appointment would be extremely helpful.
5 votes -
Add Unread Message Management Tools to Messages Inbox
Boulevard’s Messages inbox currently lacks essential unread message management features, including:
A global “Mark all as read” option
An Unread filter
The ability to search or sort conversations by unread status
For high-volume practices that batch outbound texts daily, client replies may arrive days or weeks later and become buried deep in the inbox. Staff must manually scroll and open each conversation to locate unread messages, which is inefficient and error-prone.
Impact
This limitation creates operational risk and inefficiency:
Unread client messages can be missed entirely
Response times are delayed
Staff spend unnecessary time managing the inbox instead of supporting…
5 votes -
Filter for Gift Cards
Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.
5 votes -
Ability to have specific member vs. non-member pricing for every service
It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.
6 votes -
expiring charts
it would be nice if we can set an expiration date for chart notes like we can for forms. in the medical world we need to complete a good faith exam yearly and place standing orders. it would be nice if we can set the chart note to expire at a year and pop back in to their next appointment as a reminder for compliance. thanks!
5 votes -
Telehealth Visits
Telehealth visit for hormone consultations
5 votes -
Permission: Offers and Phrases
Need to let my front desk/patient coordinator staff edit phrases they frequently use, and would also like them to have access to offers and discounts since they are the ones checking people out. Currently can only access this as a business manager.
5 votes -
Inventory sorting
Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item
5 votes -
Ability to toggle back to the date of sales
For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.
5 votes -
Easily edit price for services
Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.
5 votes -
Dispute AI
Implement AI to help automate responses to disputes by compiling evidence, removing the manual work required today to submit all necessary documentation.
5 votes -
Permission: Products
Separate permission settings so that certain staff can create products, but not edit, and deactivate them.
We want to ensure that our team members cannot change product information (like sell price) or deactivate them at the location, but still have the capacity to support our general inventory processes.5 votes -
customize booking overlay
The booking overlay is very limited in customizable options. From the wording to the colors, it would be ideal to be able to customize these things for better brand alignment with individual businesses.
6 votes -
Notification for same day changes
If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.
5 votes -
Staff see personal time clock summary
It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.
5 votes -
Allow staff to send forms to patients independent of an appointment.
I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…
5 votes
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