7209 results found
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phone number ONLY for check in
check in on the IPad is redundant and should just be client phone number. clients frequently voice frustration w the check-in process requiring number, email and name. at least give us the OPTION to have clients check in w ONLY PHONE #.
5 votes -
Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients w
Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)
5 votes -
auto populate signatures on charts and forms
instead of having to sign each chart, a quick button to auto populate signatures of service providers
5 votes -
Be able to make clients inactive/removed from list
We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.
5 votes -
check in history on the appt view
It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.
5 votes -
5 votes
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Pay a provider commission on no show and cancellation fees
When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.
5 votes -
Customizable 'No Available Appointments' Messaging in Widget
Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.
5 votes -
edit verbiage for client to patient
Need the ability to change 'client' in the dashboard to reflect as 'patient'
5 votes -
Make it more straightforward for a client to reschedule an existing appointment if they try to book the same service again
We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.
5 votes -
New Booking Notifcation for Non-Service Providers
Would like to have the option to enable New Booking Notifications for Staff Members that are not Service Providers or Business Admins.
5 votes -
Have room priorities for different providers
Be able to have a priority that appointments are booked in a certain room first, and then into other rooms if that room is full.
5 votes -
5 votes
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Send clients reminder email before membership is charged
Send clients an automatic reminder email before their membership is charged each month
5 votes -
Full functionality within staff app
Being able to run the entire business within the staff app
5 votes -
Reverse credit card fees when cc transaction if refunded
When a credit card refund is completed - the fees associated with that transaction should also be refunded. Especially because you do not allow for online booking using gift card/voucher. Last month, we had $3000 in refunds - so we were essentially double charged for those bookings.
5 votes -
Add price review capabilities to forms
Our stylists fill out a form with their client to ensure everyone is aligned on price. It'd be great if we could add services and add-ons into the forms and they bring up a total price that the client can agree to.
This is in an effort to protect our business from clients claiming they weren't quoted a price.
5 votes -
Cash Tendered on Receipt
Add "cash tendered" to the closed orders and the receipts for transparency
5 votes -
5 votes
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custom refund reasons
Add 'refund deposit' as a default refund option so 'other' and typing out 'refund deposit' doesn't have to be done. The majority of refunds are from deposits
5 votes
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