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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7216 results found

  1. It would be incredibly helpful to have more customizable employee access options within the reporting system. Currently, I have receptionists who need access to inventory reports but should not have access to summaries reports. While I was able to grant them access to inventory on hand, they cannot filter the report to see specific details like desired quantity—which limits its usefulness.

    Additionally, I’ve noticed that the summaries page displays more data than the reports page. Ideally, these should mirror each other, or the reports page should provide more detailed insights and filtering options.

    Requested Improvements:

    Granular Report Permissions – Allow…

    5 votes

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  2. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    5 votes

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  3. Track staff name for client referrals in the referral program and in reports.

    5 votes

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  4. We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".

    An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.

    Thanks!

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. 5 votes

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  6. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    5 votes

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  7. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    5 votes

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  8. We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    5 votes

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  9. I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.

    5 votes

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  10. Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    5 votes

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  11. Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.

    5 votes

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  12. 5 votes

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  13. My staff cant even upload a profile picture in the app!!

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. If a guest makes a profile online and adds themselves to our waitlist but then cancels, that does not show up on their profile and now we're left wondering why the guest has a profile if they've never been here. Please add all history to client profiles, even if it shows as "canceled"

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. It would be extremely helpful to be able to search keywords in the Messages tab. We are very high volume salon that gets 150+ messages a day, it is harder to have to scroll to find specific messages

    5 votes

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  16. Summary:
    Add functionality to fully remove product listings from client profiles when orders are deleted, preventing lingering entries with 0 units from appearing in accounts.

    Description:
    Currently, when orders containing product units are deleted, the product listing remains visible in client profiles even with 0 units. This creates confusion for both clients and staff. A new feature would:

    • Allow complete removal of product listings when associated orders are deleted
    • Maintain cleaner client profiles without zero-unit entries
    • Prevent confusion about product availability and redemption status
    • Streamline the order deletion and cleanup process
    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. 5 votes

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  19. Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.

    5 votes

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  20. Our old program had the client history tab - all history listed by date, everything in previous appts and purchases in one view without having to open the previous ticket.
    Makes it easier to see right away any products or services client had easily.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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