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  1. Want to be able to pre-pause a membership before their next payment is due. No way to currently do it. Thanks

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Example- Kristin is a Massage Therapist, Esthetician and does Wax. In our company, Blue is for Massage, Purple is for Estie's and Yellow is for Wax. If there was either a small color dot or block displayed under the Staffs name in the Calendar- It would be much easier to Book an appointment (from a visual standpoint)!

    4 votes

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  3. Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.

    If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.

    4 votes

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  4. The business would like to be able to have a resource assignable to a staff member rather then a service.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. The ability to change a chart to a form after the chart has been created and vice versa.

    4 votes

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  6. Adding tags option to services. Basically, a more simple way to keep track of things like ... organic services, services apart of packages, best sellers, etc.

    4 votes

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  7. 4 votes

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  8. When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.

    It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.

    4 votes

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    1. A method to move forms between clients. Several times per week we have a spouse fill a form out under their own name instead of the spouse filling it out under theirs (or parents and children). being able to move the form to the proper client would be wonderful!

    2. Method for storing a copy of a paper form with the forms in Boulevard. (some of our guests just don't get electronic things) Currently a pdf file can be stored in client notes, but it would be really nice to get it in the forms section.

    3. Ability to re-send forms after…

    4 votes

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  9. Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.

    4 votes

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  10. When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future

    4 votes

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  11. When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.

    4 votes

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  12. Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.

    4 votes

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  13. There is no way to see or visit past receipts for accounting purposes. There should be a feature to go back into patient profiles to visit each individual transaction, or have a monthly transactional sheet.

    4 votes

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  14. Need to have turn key tech solutions when clients book online using the booking widget if they use Safari, Edge, Mozilla or anything other than Chrome. We need smooth booking flow and it is inconvenient to ask clients to use Chrome or delete cookies and cache

    4 votes

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  15. It would be very helpful if we add credit card option directly from the New Appointment tab.

    4 votes

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  16. We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months

    4 votes

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  17. The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.

    4 votes

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  18. It would be nice if we can offer our members an additional perk from the loyalty program, since they are also loyal to us as members. The ability to differentiate points earned and/or redeemed for members vs. non-members would be great (i.e. members earn 2 points for ever $1 spent, non-members earn 1 point).

    ALSO, would love to reward our members for just being members! For example, after their first 3 membership payments, they automatically get their next month free.

    4 votes

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  19. When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.

    4 votes

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