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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7521 results found

  1. The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. 6 votes

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  3. Reporting that would reflect products that had zero sales

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Allergies are important and I feel that they are lost in the clients profile. It would be nice if they came up in red or if they somehow stood out more

    6 votes

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  5. when looking at an order, we should be able to see the name of the discount instead of just the price with a line through it and the new price next to it

    6 votes

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    1 comment  ·  Admin →
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  6. Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. At our salon we utilize Stylist & Co-Stylists. Depending on how many clients our Stylist see per day our co-stylists receive 25% gratuity and previously we were able to manually split this gratuity before completing the check-out process to not make our clients feel pressured to add gratuity to two different people so our check-out process was more smooth.

    Our co-stylists bounce around so it is hard for me to keep track after the fact when running payroll how much to split now and with doing is this way it makes our reporting inaccurate when going over numbers with our…

    6 votes

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  8. Clients that have been in to the business, but don't have future appts booked

    6 votes

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  9. Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.

    6 votes

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  10. Integrate an option for clients to check in on their own device once they arrive to their appointment, notifying the service provider of the arrival. This way if there is an intimate service happening and there doors are closed you can still see if your client has arrived and you do not run behind in time. This would be super helpful as we rent out suites for our salon services and we do not have a lobby for our clients to wait within our own spaces

    6 votes

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  11. For instance a stylist sees 100 clients and 32 purchased retail it would be 32%. I know on reports it shows #guests with product, but a % would be nicer for KPI tracking so we don’t have to do the math. The % guests purchasing retail, units sold, and retail $$$ would be nice for staff performance also.

    6 votes

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  12. 6 votes

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  13. 6 votes

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  14. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. 6 votes

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  16. 6 votes

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  17. 6 votes

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  18. 6 votes

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  19. 6 votes

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  20. 6 votes

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