5935 results found
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add e gift cards to apple wallet
when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use
4 votes -
Create a way to offer one time use or intro packages
So many salons and spa offer intro packages or treatments, and there doesn't seem to be a way to make that an actual one time use. For instance, we offer a 3 pack of sessions at a discounted rate, but anyone can buy those services as many times as they want. There should be a way that we can offer this and once its been used by a client they are no longer eligible to use, that way it doesn't create more work for back of house running reports to see who is abusing this price point and option.
4 votes -
Custom Booking Options on Overlay
Ability to have custom after hour options feature for VIP clients: Without changing the business hours, be able to have customizable options like link, or customize certain staff to be available to take clients on off days, or after business hours
4 votes -
backwards button to go back just one move. Every time we check the past date's transactions
backwards button to go back just one move. Every time we check the past date's transactions or any appointments, when we hit the backwards button, it takes me back all the way to today though we want to keep looking on the same date transactions... very inconvenient and time consuming to find one transactions/appointment we are looking for.
4 votes -
Reminders for not responded to messages
After a certain amount of time (30 minutes) reminder for messages that go unresponded to.
4 votes -
Message notification customization
Have the ability to turn off message notification icon, and also to have the ability to convert the notifications into emails instead of notifications in the dashboard (staff is not always available to see them)
4 votes -
Factor in Business Charges with commission swap
There was a commission swap between two providers, when the commission was swapped to the second service provider, the Business Charge was not deducted from the total, causing the service provider to be overpaid.
4 votes -
Allow Gift Card to be sent via email to someone else AND to someone buying it for themselves.
Currently when customers purchase gift cards, it prompts them to send the card to someone. It would be nice if there was an option to purchase this for yourself OR email to someone else.
4 votes -
Offer limitations for members
The business would like to limit offer codes for non members only. Right now you can only limit for member’s.
4 votes -
Tag multiple salespeople in a sale
We would like to be able to tag two employees with a sale rather than being limited to one.
4 votes -
Booking appointment online
It would be great if online booking offer the availabilities to the client's that it is only enough time for their appointments. Also client's getting charged for the cancelation fee even when their rescheduling or canceling at the last minute online.
4 votes -
SMS View Usage Reports
Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.
4 votes -
Make an additional Forms/Charts Section for Treatment Protocols and SOP's that staff could pull up with an appt and also separately
Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.
4 votes -
When creating offers- choose the option for different service providers
We are trying to build the clientele of our new service providers. We are making offers specifically for them to get people in their books. It would be helpful to be able to make a "rule" and the discount code only applies when booking with that service provider.
4 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit be put on their account that needs paying before they can book again.
it is really hard to keep track of this via notes in the system and word of mouth.4 votes -
Create sale for only retail products in Professional App
Option to create a sale within the Professional app for retail products when the client doesn't have an appointment
4 votes -
"No appointments available" for request through online booking is extremely explicit.
I find that when potential/existing clients see this they believe either that there are absolutely no appts available that day or believe that the requested staff is fully booked on a day they are not even scheduled.
It would be better to let them know that there are other service providers available on that date to attempt to retain the potential booking and not be worded so absolute that there is no hope to get an appointment on the selected date.
Additionally the flow implicitly causes the client to assume that the service provider was or is fully booked on…
4 votes -
4 votes
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Highlight Employee Vacation on Schedule
Highlight Employee Vacation on Schedule.
I need the ability to mark what days employees have requested off on the schedule so I know I have approved their time off. In addition it would be great to have sick days or holidays. Color-coding would be ideal for each indication so that when I look at the schedule, I know where everyone was that day.
4 votes -
create a feature that allows only certain services to be available to specific clients for online booking
For example I require a consultation for new clients. I dont want new clients to be able to book just any service, however I do want existing clients to have the ability to book online but I want everything conveniently bookable online. I started with only having initial consultations bookable online but since there is no way to separate the services that left current clients with no way to book online. Luckily my website has a system for booking appointments, so I now have new client consultations available to be booked online through my website. Then I had to make…
4 votes
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