7516 results found
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Product Purchase History - Full History
Ability to see full Product Purchase History on Essentials in Client Profile.
6 votes -
Staff performance report that includes staff commission so you can calculate profitability
It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.
6 votes -
Delete All/ Reset Feature for the Waitlist
The business would like the ability to reset or a delete all feature for the waitlist. They said they have 1000 plus clients on the waitlist and would like be to able to start from scratch or rest the list at any given time.
6 votes -
Allow Assigning Chart Notes by Category
When creating a new internal form (chart note) - It would be helpful to be able to assign it to a full service category instead of having to click each service individually.
6 votes -
Service History When Booking
It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.
6 votes -
Allow editing a draft of an existing form
Allow creating a draft of an existing form for editing. I tried to update a form and wanted to take my time with edits and created a copy of the form. Once I went live with the new form it applied it to every guest even if they already completed the old version.
It would be useful to have some method of working on a draft of an existing form that can then be re-issued as the current form so it isn't sent to guests that have already completed it. (only sent out once to each person)
6 votes -
Add the add on service option to the app
The add on service to appointments is available through the desktop but a provider does not have an add on option through the app
6 votes -
Disable Cash Payment Method
We are a cash less business. Can we remove “cash” as a payment method. It can be confusing to the front desk.
6 votes -
Appointment History Filter
Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.
6 votes -
Manually move clients on waitlist
Ability to manually move clients on waitlist to show priority clients (Example ones that were cancelled on due to a stylist being sick, etc...)
6 votes -
enhanced reporting
Reports that give retention percentages, new client request metrics, vs new salon clients. Referral source reports for individual stylists. Better all around performance goals for stylists to reach bench marks and milestones.
6 votes -
Ability to Edit/Delete/Update payment methods through the API
Ability to Edit/Delete/Update payment methods through the API
We are building out our own custom Client Portal and want to offer our users the ability to update their payment methods. This includes deleting a card, updating a card (expiration date is key as this avoid them calling the front desk and having us do it - they can do it themselves)
6 votes -
Warning when closing an appointment that is in the future.
New front desk person closed out a future appointment of a customer rather than their appointment for that day. Paid with voucher. A warning that it wasn't an appt for today would have alerted.
6 votes -
Show Card Present vs. Card Not Present in Reporting
In the Payments & Refunds Report, it would be beneficial for the business to see what transactions are Card Present vs. Card Not Present, the count of each, and percentage of each.
6 votes -
Include "Book Now" Option via Duo App to Open Booking Widget for Self Checkin
The ability for clients who walk-in to have the option to book their next appointment via the Booking Widget in the Duo App on iPad.
Context: Client walks into business, there is no availability and the client cannot wait for a walk-in appointment. The client would like to book for a future date so instead of "Check-In" or "Walk-In", there is a third option to "Book Appointment" which opens the business's Booking Widget.
This would be great for all businesses, especially those with deskless models, for a complete client experience engaged in the Duo App.
This would also be a…
6 votes -
make new clients/new appointments a preference for stylist
- turn on/off feature for stylists not taking clients
6 votes -
be able to ungroup appts for clients who want to pay separately
ungroup appts proir to check out for clients who want to pay separatley
6 votes -
Toggle between staff profiles
The customer would like the ability to toggle between staff profiles and not need to sign out of the dashboard.
6 votes -
Require one or more items in-cart for an Offer to apply to another item in the same cart
Require an item (or more) in one's cart for an Offer to apply to another item in the same cart.
Example: Buy one blowout, get faux lashes for free. The code should not be applicable to the faux lash application unless a blowout is also in the cart.
6 votes -
Ability to delete messages in Message Center
The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.
6 votes
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