5935 results found
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ability to name a payment method in a clients account
Have the option to name a saved credit card as "primary" or "use for membership" for clients who have multiple cards saved on file so we know which card to use for checkouts. Often times clients dont know their card number so they end up having to pull their cards out to see which one they want to use anyway
4 votes -
Make it easy to show when a voucher was redeemed and by who for shareable memberships
It's impossible to see when and where a voucher was redeemed right now. So if clients have a shared membership and ask why they dont have a voucher on their account, you cant tell who redeemed which voucher and when. There should be a way to see a clear history of a clients voucher redemptions
4 votes -
Pay a provider commission on no show and cancellation fees
When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.
4 votes -
Customizable 'No Available Appointments' Messaging in Widget
Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.
4 votes -
Send clients reminder email before membership is charged
Send clients an automatic reminder email before their membership is charged each month
4 votes -
Ability to Edit and Remove Banked Units
Right now you can't edit or remove banked units after purchase in the client profile. Please fix this as it makes it difficult with inventory.
4 votes -
Repeat block go indefinitely rather than requiring an end date.
We have a weekly team meeting that I would like to set up to repeat as a blocked time indefinitely. Instead the max I could set it was a year and now I'll have to go in an reset that up every year.
4 votes -
Restrict access to specific forms and charts
Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.
4 votes -
Add price review capabilities to forms
Our stylists fill out a form with their client to ensure everyone is aligned on price. It'd be great if we could add services and add-ons into the forms and they bring up a total price that the client can agree to.
This is in an effort to protect our business from clients claiming they weren't quoted a price.
4 votes -
Cash Tendered on Receipt
Add "cash tendered" to the closed orders and the receipts for transparency
4 votes -
fix if two people use the same phone number
When adding the same phone number for multiple people ie mothers/ younger teens it gets confusing when they text the office it defaults to one or the other but its never correct. How can we simplify this, can it be by birthdate?
4 votes -
No-Show Notifications with more "Assertion"
Instead of a gentle "Your appointment has been cancelled", the No-Show message would hold a more appropriate tone if it was "You've been recorded as NO-SHOW for your appointment".
4 votes -
Add Class Pass Integration
We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.
4 votes -
Include "Yea/Yeah/OK" as a "Yes" in reminder texts
Include "Yea/Yeah/OK" as a "Yes" as an answer to the text reminders to confirm an appointment.
We know how clients are: type yes to confirm and they answer Y or Yea, or Yeah, and the system does not recognise that!
Thanks4 votes -
Add a way to select multiple add on services when adding them to a service category
Currently, it seems like the only way to add “add-on” services to a service is to select one at a time, opening the menu each time. If there was a way to check multiple services under that menu, it would make the process much more streamlined
4 votes -
Change the messaging system back to how it was. It was more thorough and easier to navigate. Also, show times of messages not time elapsed p
The original messaging system showed more info on the client right off the bat, with fewer steps. Also showed who had looked at the message without having to open the message. Also instead of showing how much time elapsed between messages it showed the time the actual response went through. It was an easier more efficient setting. Please change it back!
4 votes -
Bug Report: Keyboard does not appear when added product during checkout on mobile app.
When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.
4 votes -
Track blocks
Ability to track blocked hours to be able to see how much time your staff is blocked off to be able to compare to how that impacts their pay.
4 votes -
Auto-send receipts for membership renewal charges
Please send receipts for all renewal charges, not just failed ones
4 votes -
Deactivate brand
Deactivate or archive an entire brand instead of having to click each individual product
4 votes
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