Change the messaging system back to how it was. It was more thorough and easier to navigate. Also, show times of messages not time elapsed p
The original messaging system showed more info on the client right off the bat, with fewer steps. Also showed who had looked at the message without having to open the message. Also instead of showing how much time elapsed between messages it showed the time the actual response went through. It was an easier more efficient setting. Please change it back!
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Gale Wolfe commented
AGREE! Bring back the actual date and time stamp the the message was received and read!!
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Ben Stevens commented
Time elapsed is not super useful. The information I care more about is when it was actually sent without having to look at the current time and do math.
I also very much miss the sidebar with basic client information. That was the absolute best part of the old interface.