5935 results found
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notifications when client leaves appointment message
A message was added to an appointment and as overlooked and client thought they were ignored. Would like notifications to the provider when an appointment message is left during online booking
4 votes -
4 votes
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select time on calendar with resources
Whenever you hit select time on calendar, resources are not being applied. It would be great if it still pulled resources when booking that way. It should also notify you if you are overlapping resources to confirm if you want to do that.
4 votes -
Abandoned cart email
Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process
4 votes -
create client profile from messages
When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)
4 votes -
4 votes
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email creates duplicate accounts
PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.
4 votes -
Update commission settings
Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %
4 votes -
Please make offers more customizable
For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.
4 votes -
Export Marketing Status from Client List
Export Marketing Status from Client List
4 votes -
Bulk editing on orders under sales tab
Orders will be opened by accident and then left, when reviewing to see if it was an error or if the client owes the company, we have to go one by one and the sysytem refeshes so then we have go back to our place
very time consuming and a waste of time.
Just tried to close out all order but this is impossible
I should be able to review the order and the account, return to sales and check it off, once i am done reveiwing a couple of client then I delete them together4 votes -
Account credit reconciliation
Ex: client is granted account credit (whether due to membership sale, account balance sale, account balance refund, etc) at Location A but redeems the credit at location B
4 votes -
Merge Client Update needs fix
can you make it so merge client feature still works with phone numbers that have parentheses and dashes so it's easy for all of us to copy and paste from their profiles without having to manually remove them for it to work?
4 votes -
When you change a service, the resource linked to that service should automatically update as well. It doesn't currently.
When we update a service on client's appointment, it doesn't automatically update the resource that's associated with the appointment. It should be linked so that it auto-populates when the new service is selected to avoid any issues.
4 votes -
Purchasing in store GC and adding to another profile
The ability to allow a client to purchase a gift card in store and apply it to the recipient client account.
4 votes -
offers- more usable for marketing not just discounts
Offers should have more options.
-----The apply to all should not affect appointments already booked; it renders it fairly unusable. You can always do that manually as well. Most do not want to discount things already booked, it does not make sense. We should be using discounts to drive more money not less.
-----Those same offers should be represented in the booking flow. Blvd is very siloed and some of the areas do not talk to each other, it is up to us to get that info out and it is HARD. If there is an auto-applied offer, that discount…
4 votes -
Allow the ability to adjust quantity desired on-hand when adjusting quantities of products.
When adding things to inventory or making changes, it's very frustrating to modify quantity desired on-hand because you have to click on each item and change them individually. Also any modification to products resets the position of the list you are looking at every time you hit enter on a product, so it becomes much more time consuming than it needs to be.
4 votes -
We should be able to add a form to an existing appointment and manually send it without resending the forms reminder
The forms section of an appointment would be a perfect place to add it. Click the 3 dots on the side, and instead of just the print/new tab/delete add a "send reminder" button. We have run into multiple instances where someone will fill out 2 of the 4 forms, or we need one more that is specific and cannot send just one form reminder, we have to resend the whole thing.
4 votes -
Hourly control over when same-day reminders are sent relative to appointment time
Woodward Barbers would like the ability to send same-day reminders out relative to the appointment time instead of just one time in the day. For example, they could send a reminder text two hours prior to appointment time (ie at 10am for a noon appointment and 2pm for a 4pm appointment) instead of 8am for all appointments that day.
4 votes -
4 votes
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