7216 results found
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When entering staff information to have field to fill out start date and address
the start date helps us with anniversaries and bonuses yearly and address to mail out any payroll, end of year documents and 401k
6 votes -
Ability to make services NOT assignable, not even manually overridden
At current turning off assignable means services can still be booked manually.
I think it should be that under bookability that it is two part, bookable by us and bookable by client, then assignable mean literally whether this service can be placed on the provider's schedule or not. The distinction at current is wishy washy and allows too easy of a bypass.
6 votes -
Identify product in inventory that is being used in a client formula
When entering color formulas, the option to track how often a product is being used is helpful. So when entering a formula if you were choosing from the inventory list, or it could pick out the items based on the formula it would be really helpful for inventory control.
6 votes -
Fraud Detection for online gift card purchases
In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues
6 votes -
Add Business Charge field to Service Records Beta Report
This would help us to easily see all/confirm all business charges on one page instead of going service by service which can be tedious and open to major human error
6 votes -
When client buys a package/membership online, send email on how to redeem
When client buys a package/membership online, send email on how to redeem afterwards and on the final "Review Your Booking" page, there should be a button saying "Book your next appt"
6 votes -
Venmo Integration
Many customers opt to tip via Venmo, and the business would like to be able to capture this in reporting, but also outside of the system so they do not incur cc fees
6 votes -
beta report/ please shift to where all hourly employees can be seen in 1 report those of us that have multiple locations need this
because i spend to much time going back and forth in reports for both my hourly and commissioned stylists when doing payroll. a beta report would be a huge time saver for me
6 votes -
Cancellation Messaging to support deposit charges
Some services have deposits that are charged so it would be nice to have messaging that reminds the client of the deposit
6 votes -
Tracking clients by zip code
For marketing to know what area to target via zip code
6 votes -
Void order where a voucher is redeemed
Ability to void an order where a voucher is redeemed and therefore no payment is applied. Use case would be in the instance of a mistaken closed transaction or accidentally applied voucher where another payment method is preferred.
6 votes -
Customize a product's unit price at the location level without altering the brand level
Requesting to customize a product's unit price at the location level without altering the brand level. The reasoning behind this is that although we carry the same products across all locations, pricing based on city may differ.
6 votes -
Client Check-in without Phone or Email
Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.
6 votes -
Medical conditions field in client profile
Ability to log medical conditions notes in the client profile in a way that is still HIPAA compliant
6 votes -
Ability to view ratings for staff that has been deactivated.
Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff
6 votes -
Time clock day by day totals in report due to overtime calculations
At the moment the time clock reports shows shift dates and their lengths and a total given the report's date parameters. In practice, one would run this report over the pay period and enter that total into their pay calculations. This current method doesn't highlight where overtime may occur. Having single day totals on the report, for instance each shift and then a day total in semi bold and then the total of all during the period shaded and bolded for the total; would allow salons to better see where these overtime shifts are occurring.
The process is currently manual…
6 votes -
Faster Bank Deposits
Deposits take too many days which is hard on a small business
6 votes -
Gratuity on Card or Cash set per stylist
It would be great to be able to set Gratuity option for each individual stylist - Credit Card/Cash. Some stylist's have established clientele that they taught to tip cash. The gratuity on Credit Card will just allow these clients to take the shortcut and add it on the Card as it's more convenient.
6 votes -
Discount reasons/tracking
We should be able to see the discount name/reason instead of "offer based discount" in the detailed line item report so we can know exactly which discount was applied and by whom. what use is the discount reason if it doesn't appear in any reports?
6 votes -
See client notes at a glance on the calendar
See client notes at a glance on the calendar in app and desktop. Easier for all staff to view notes without going into client profile. There should be a clickable option to turn on/off daily client notes.
6 votes
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