5935 results found
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Record of Change in Order
In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments
5 votes -
Discount Enhancements
Discounts specific to certain services and/or products * Allow limited use of discounts
5 votes -
International Compatibility
Major salons often have other locations abroad: Paris, London, Rome, Tokyo, etc.
Right now we can't tap into these salons because our software does not translate to international locations. Having this functionality would allow us to go after these big fish and expand our sales market.
5 votes -
Manage Appointment Tab
When client opens confirmation email and clicks on "manage appointment" tab, it redirects them to another page that tell client to call salon. They should be able to manage their booking easier online. NO CALLS
5 votes -
Would be great if one of the tabs for each client was their past Ratings and Feedback.
Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.
5 votes -
Ability to add tax to only some services and not all
There are only some services in NY that are taxable and others that are not. The ability to be able to place the tax for the taxable services is needed.
5 votes -
Alert staff for all cancellations
Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.
5 votes -
Don't make me re-type phone number when saving new client in messages
If I type in a phone number to text in messages and I need to create a new profile from there, it shows all new fields as blank including phone number. Makes no sense to type a phone number to create a new client just to re-type it. Or if a new number texts us, I usually have to write the phone number down to be able to save all their info. Please don't make things this difficult as our time is precious as a receptionist.
4 votes -
Save drafts in text messages
Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.
4 votes -
We should be able to answer/respond to text messages through the blvd app
We should be able to answer/respond to text messages through the blvd app
4 votes -
MAKE GROUP MESSENGER AVAILABLE ON APP
Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.
4 votes -
Text Payment
Adding a "Text-to-Pay" feature. This would enable staff to send clients a secure payment link via SMS at the end of their service. Clients could then complete their payment directly from their mobile devices, reducing in-person wait times and improving the overall experience. (Mangomint has this)
4 votes -
4 votes
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All Staff Blocked Time Entry
Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..
4 votes -
Sell a retail product kit that is tracked with inventory.
We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.
4 votes -
Need an option for invoices....
We nee an option to send customers invoices....
4 votes -
4 votes
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Client availability to see before and after photos
We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.
4 votes -
when having guest appointments, allow for account credit application to be smoother
we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math
4 votes -
4 votes
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