5935 results found
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Edit Gratuity
When more than one apt is charged together (ex. mom and son) with 2 separate stylists sometimes the guest puts the tip all on one person but wants it split. There is no way to do this without voiding and redoing. It would be nice to be able to edit the order without having to void and recharge.
5 votes -
allow changing column width in checkout window
When adding products to a ticket, the staff name takes over the product name and it is hard to know what product is what to be able to remove or add more of a product. It would be nice to allow changing the width or widening the whole window to accommodate the wider columns.
Screenshot attached to show the problem. Are these two of the same product, or two different products that both start with "Hop"?
5 votes -
Provide a bug reporting option instead of just feature requests
Several items that are in the feature requests are more bugs in the software than features that are requested. It would be nice to have a mechanism for reporting them as bugs so they may have more visibility to engineering and not require votes to be seen/acted upon.
5 votes -
Adding Covid Vaccine information for new covid vaccine mandate starting November 4th in Los Angeles
I would like to have an area in which I can add covid vaccine info for clients so I do not have to re-ask every time they visit the salon as we have a lot of repeat clients.
5 votes -
When contact center detects that multiple client profiles are using the same phone number
It should show a warning that the listed client is potentially the wrong client and manual comprehension of which client the correspondence is with will be required.
5 votes -
Wait list could be a column on the right side of blvd that shows appts and their requested times all stacked on each other
To give the staff a UI of visual waitlist appts that in turn would increase chances of fulfillment.
I'm thinking it would be a visual showing of pending appts, where as a manager could lock the view ON or OFF so that no matter what staff are seeing it. Dragging those appts onto the schedule or rescheduling them to a service providers column would be the same as booking the appt and removing it from the waitlist. If someone said they want service 1 that takes 30 min and anytime after 12pm, then dragging that 8hr pending appt and dropping…
5 votes -
accepting new guests
Can we make it so new guest need to be accepted before scheduled? A waitlist that needs to be accepted before the client is scheduled.
Vagaro has this feature and its very helpful
sometimes new guests book the wrong service for their need and this way we can make sure they get set up with the proper appointment.
for example Sally Books a partial highlight but she needs a full highlight toners and haircut blowdry. Id hate for a new guest to come in and not get the service they were expecting because they chose the wrong sevice. I have…
5 votes -
Options so that when making appointments that there is NO default...
...for whether it is a request or not so that staff are forced to choose one rather than a potential erroneous default.
5 votes -
5 votes
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Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
5 votes -
Truncate staff last names in client communication
Ability to truncate staff surnames to the last initial in client communication including receipts
5 votes -
Display notes entered by client for e-gift card purchases
When the purchasing client leaves a note for their friend/family in the "Include a message (optional)" section, this information is not added to the emailed gift card code
5 votes -
Hot keys for appointment booking
With millenium, if a client calls in and requests a Nail appointment, the front desk can type control + N and it will show only Nail technicians on the calendar for easier visibility and booking
5 votes -
Error/Alert Needed - Removing staff from calendar when they have booked appts.
Currently, when you deactivate or remove a staff member that has appts on their schedule, it will remove the scheduled services also. Wondering if there is a way to move it to a different staff automatically. Or even moving it to a dummy therapist until they can be resigned by the business.
5 votes -
Highlight Last-Minute Bookings
Sometimes when it gets really busy in the salon, stylists/receptionists might not realize when a client has made a last minute online booking for the same day until it is too late and perhaps the stylist didn't know they were coming in or it managed to slip by reception.
Something that I think would be really helpful especially for busy times/days of the week, if a client books an appointment online for the same day, with-in the calendar that reception sees- make the appointment block vibrate or jostle around to let them know of a new same-day booking, and it…
5 votes -
Clients need to select preferred cards (they often have multiple) and then verify valid EACH TIME they book
Guests need to enter security code + expiration date at time of booking on the website to ensure the card on file is valid? We NEED this in order to not be chasing payments.
5 votes -
Client History should show total appointment amount, not just amount paid for the service
History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)
5 votes -
Being able to see different stylists prices next to each service while making a new appointment
I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view
5 votes -
5 votes
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you should be able to swipe credit card before promted to sign and leave tip
doesn't make sense to ask for a signature and tip before you swipe the credit card
5 votes
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