Don't ask clients to put in card info when they book online every single time
Clients are constantly confused by the online system asking them for card info every single time they make an appointment and then we have like 15 copies of the same two cards on file that we have to delete.
Make it so they just have to update expired info or they just have to confirm the CCV security code when they make the appointment
Front Desk Ontario
shared this idea
-
Jeremy Shieh
commented
As long as it is PCI compliant, I absolutely love the idea to just request that a repeat client enters in the card's CVV post authentication!!!
It not only would save clients some time booking, it would also provide a sense that everything is connected properly and instill more confidence in our cloud environment. At current when clients are repeatedly asked for information that they know our system already possesses, they feel that data is being poorly handled and it does not create the idea that data protection and privacy is being properly addressed.