allow confirmation history.
On an old booking platform, we were able to see if past clients had confirmed past appointments.
4
votes
Tabetha McCleery
shared this idea
-
Jeremy Shieh commented
Love this! A percentage score of appointments that were confirmed previously would be helpful, and if Boulevard highlighted appointments that not only are unconfirmed, but the client usually does confirm to let us know that this is an iffy booking and we should be calling them more.
If they never confirm but always come in then that is no actual issue, just frustrating. It's the clients that usually confirm but haven't that is where my locations would like a heads up that intervention may be needed.