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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6723 results found

  1. Having a combined report that is a more detailed sales report that includes a variety of report categories. It specifically includes the following:

    Sales Summary - shows all your sales for services, classes, packages, products, gift certificates, memberships

    Payment Distribution shows all the payment types you've processed in the software. You can specifically see your total cash, check, and credit card transactions, and other types of payments.

    Product sales - shows all your sales for each product

    Service and Class sales - shows all your sales for each service and class

    Employee sales - shows all your sales for each…

    2 votes
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  2. Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.

    15 votes
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  3. Please Please Please, make a separate section under sales summary for memberships or take them out of retail sales, its so deceiving looking at monthly reports and having memberships sales numbers in both retail and service. The reports are terribly skewed and we have to manually go in to subtract memberships from retail since they already show under service when the membership is redeemed.

    3 votes
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  4. Add visibility toggle to "Staff Roles" field.

    We utilize this field as a workaround for creating commission reports. This was taught to us by one of our onboarding specialists. Unfortunately, the "Tiers" we created can be seen in the booking widget. Please add a visibility toggle so we can hide it!

    1 vote
    0 comments  ·  Admin →
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  5. Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)

    8 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  6. We have resources that may need to be used for specific clients for modifications (like breast pillows or support cushions) but we do not want them to be booked for every client who books that service.

    2 votes
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  7. A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).

    Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard

    6 votes
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  8. For employees with multiple duties/roles within the business. Time clock hours are currently cumulative despite which job reason the employee has clocked in for. In the time clock report, it would be helpful if the totals shown were broken down by hours per job reason.

    2 votes
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  9. Employees should be able to have an option to charge an invoice with the policy's no-show fee on it when they are cancelling an appointment for a client who did not show up or cancelling an appointment for a client who is passed our policy deadline for rescheduling appointments

    4 votes
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  10. Marketing (and if possible confirmation/reminder) SMS needs to be separated from dashboard. Sending out marketing texts to even a few hundred clients pushes all of your active messages down below all of the marketing. You then have to scroll through hundreds or thousands of texts to find the messages you were working on with clients. This makes me not want to use this very valuable feature within BLVD. Is there a way to filter, or move these to a separate area?

    1 vote
    0 comments  ·  Admin →
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  11. Can the previous neurotoxin treatment records pull forward to the new neurotoxin record? A lot of patients want the same injection pattern, or change small things, and that would SAVE A LOT OF TIME ON DOCUMENTING THE MARK UP of a patient if it just pulls forward and we can resubmit if it is the same or change the few changes and not have to document all over again as some peoples patterns are very tedious if they get a lot done and multiples areas etc.
    I use to use nextech, and we used that feature and saved us so…

    2 votes
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  12. Update commission settings: Allow further customization with the option of setting treatment commission to pay a flat rate fee vs a commission %

    12 votes
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  13. Can you please allow us to eliminate certain service categories from the "Group Bookings"? Or find a better way to do "couples bookings"? Our clients are not easily navigating the BLVD site

    5 votes
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  14. Meevo had the capability to set up custom notifications where I as the owner could get an email or a text for every new booking. I loved it as it always kept me aware of how we are doing on bookings. I know theres a notification bell on the dashboard but that only shows online bookings. I would like to see all bookings- via reception etc

    3 votes
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  15. Add an Edit button to the notes on the waitlist.

    It is so annoying to click to read the note, then have to click away, click edit, then click in the note area, then type the update to the note. 90% of the time we need to update the note immediately after/while reading it. 99% of the time nothing else about the waitlist entry needs updated (I honestly can't think of a time that I ever changed a waitlist entry outside of updating the note)

    1 vote
    0 comments  ·  Admin →
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  16. For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.

    8 votes
    1 comment  ·  Admin →
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  17. As of now we would have to pull 3 reports individually for each employee. One for Product Commission, one for Service Commissions and one for Tips.

    Can we please have access to a report that we could download and send to each employee individually with that weeks Consolidated details of Commissions for product and services plus tips?

    4 votes
    1 comment  ·  Admin →
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  18. The current status are good (Unconfirmed, Confirmed, Arrived, Completed) but we need the option to add custom statuses as well.

    Examples:
    1. Clients that have "Arrived" might not be fully checked in but there is no way to see the difference. It creates additional work for staff and service providers.
    2. Some appointments are paid at check-in, but when it is paid for the appointment moves to completed which makes it look like the client has left.
    3. Some appointments must be reviewed by staff 24h prior and need an additional status to mark accordingly.

    If there was a customization…

    2 votes
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  19. Boulevard should have a “first available” button so when you click on it, it would immediately show us the first available appointment. It would limit scrolling time looking through the schedule. It would also be cool if you could select a specific stylist as well to see their first available appointment.

    3 votes
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  20. I am not sure if it is clearly marked and people aren't figuring it out, but 9 out of 10 times the forms for a group appointment are completed for the wrong people. Often the "guest of" form is completed in the name of the primary person and the primary person does not have any forms completed.

    I am not sure if something can be done to make this more clear, or easier to get right.

    A confounding factor is that forms cannot be moved between profiles. So we are stuck working around how to get the forms to the…

    1 vote
    0 comments  ·  Admin →
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