6498 results found
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Have a report available for in-office bookings
I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.
1 vote -
Be able to make clients inactive/removed from list
We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.
5 votes -
Membership split payment receipts showing remaining balance
If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.
1 vote -
check in history on the appt view
It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.
5 votes -
5 votes
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2 votes
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2 votes
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ADding on a service, but provided by a different provider
It would be nice if we could pair two services together, even if both services require different providers in different service roles.
For example, if someone needs extractions and salt exfoliation (esthetician) prior to a dermal stamping (injector)... it would be nice to book one service called "dermal stamping" provided by the injector, that would allow us to add on the esti service of the extractions and salt exfoliation.
3 votes -
Allow business service charge to be set per unit rather than a flat fee
Say someone comes in and gets 10 units of Botox at $12/unit ($120) and the business charge is $8/per unit. The business should get $96 back before commission is paid out but if there is just a flat fee and it is not set per unit then they are only getting $8 back for 1 unit. and everyone gets a different amount of units so we can't just put a random number in the business service charge.
8 votes -
CareCredit integration
CareCredit integration that saves clients information for fast future checkout.
5 votes -
Add Tags to Retention Report
With the improved retention, reports add client tags, and services name, so the report can exclude clients who are tourists, or clients who no call/no show and were charged late cancelation fees
2 votes -
Please add tags next to client name when you use "New Appointment" button
From the Front Desk and Calendar view, when you click on "New Appointment" purple button - could you please have it pull in tags associated to the client -
Thank you1 vote -
need to be able to refund clients without having to go through orders
We have multiple instances where client refunds are moved to account balance because of exchanges or errors and then we cannot refund the account balance or create a refund without an order. The system duplicate charged an account balance somehow and I can't issue a refund to the client without waiting 4-6 weeks?
1 vote -
Gridlines on photo uploads
There should be an easy way to standardize photo uploads. Gridlines or a template would be helpful
10 votes -
Allow clients to upload a photo to their chart from their gallery
Be able to upload a photo to the client’s chart and choose from their gallery.
15 votes -
Saved Day View
We would like to be able to have a Saved Day View on Boulevard.
For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.
Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.
1 vote -
Last Name sort for reports!
I want to run Staff reports and sort by Staff's Last Name!
5 votes -
Ability to remove completed appointments on the calendar
The business wants to the ability to override an appointment that has been completed in error so that the time slot on the calendar can be open for others to select on the widget.
2 votes -
Client accounts linked to phone number, not only email address
A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.
24 votes -
The receipts to patients must be changed.
The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.
1 vote
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