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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6487 results found

  1. Automation with regards to schedules. With the live data, boulevard could optimize schedules up or down based on performance.

    I know there is probably a lot of technicalities to this, so perhaps this is a pipe dream.

    Set up; target for what % utilization is acceptable, if less than a set %, reduce hours to a threshold, if more than a set %, increase hours to a threshold. Set minimum hours and maximum hours per day (business choice and also remind to comply with labor laws).

    Also 24 hours notice prior, your shift on Friday is set to start at 10a instead of 9a due to no appointment scheduled by the deadline.

    End of day automations; if no appointments…

    3 votes
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  2. Make it more provider friendly

    For medical aesthetics, we want to see a quick snapshot of the appointments when we open the patient profile. I want to see the picture above the appointment, the treatment performed what was injected, or how many units were injected under the picture. Also, the provider can open the invoice attached to the appointment to see what was charged. It needs to be more aesthetic medical spa friendly

    4 votes
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  3. Customizable 'No Available Appointments' Messaging in Widget

    Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.

    4 votes
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  4. The ability to use vouchers as payment tender methods if they wish to exchange a previous purchase for a different service

    It would be great if we could exchange prepaid vouchers with other services, either when checking out the patient (so that it is tied to the original payment amount, etc) OR in a separate transaction so that we can avoid VOIDING the first transaction but transfer the amount to the new package of vouchers that will be tied to the original form pf payment

    4 votes
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  5. Gear vs. Manage

    It is incredibly inefficient to switch between Gear and Manage. A few opportunities for improvement;

    • If permissions allow, simply display all settings, even if not edit-able.

    • Add a "switch" at the top to switch between gear (Business) and manage (Location)

    • The biggest issue switching between the two is your online location is lost. So if you are in a particular service and change between gear and manage you need to locate the service from scratch, if your browsing location can be saved when switching, this would be a satisfactory temporary fix.

    • This issue is most annoying regarding products and services.

    9 votes
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  6. Customizable Voucher Commission

    We'd love to be able to set customizable rates for different vouchers. The two blanket options currently supported doesn't mesh well with what we want to set up

    2 votes
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  7. Voucher gift cards to behave like regular vouchers

    Checkout with voucher gift cards would be easier if they behaved more similarly to other vouchers, as well as being reported as liability in the correct category

    2 votes
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  8. Gallery: Ability to upload PDF

    Ability to upload a PDF to Gallery

    17 votes
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  9. Have set required fields when adding a patient profile

    Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    10 votes
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  10. edit verbiage for client to patient

    Need the ability to change 'client' in the dashboard to reflect as 'patient'

    5 votes
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  11. Custom inventory adjustment reasons

    I'd like to be able to select "expired" and "promotion" as options when adjusting inventory

    3 votes
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  12. PCI compliance over the phone

    Create a plug-in for us to take credit cards over the phone and remain PCI compliant

    3 votes
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  13. Appointment creation report

    Beta report that shows who created appointments and when they were created in chronological order.

    2 votes
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  14. Make it more straightforward for a client to reschedule an existing appointment if they try to book the same service again

    We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.

    4 votes
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  15. Add required fields to the booking widget

    It would be great to add date of birth and address as a required field in the booking process online.

    8 votes
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  16. Report Log

    Business wants a log of who downloads reports and when.

    2 votes
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  17. allow to create more than one message at a time and move between views.

    Before the messages was update, you were able to create more than one message at a time and click between 'calendar' and 'front desk' while having the message(s) open. Is there a way to get those features back?

    1 vote
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  18. As a rental salon being able to have renters have retail products go directly to the renter. Same with memberships.

    1 vote
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  19. Turn off notifications for certain services

    We have some services that are virtual. I'd love to be able to turn off notifications or customize them so they dont get a reminder with an address attached!

    2 votes
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  20. online credits for guests

    When someone books for their child (guest of...) the credits should be easier to use under the person it was booked for.

    1 vote
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