7097 results found
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Rescheduled label or tag
Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled
25 votes -
Client Portal Account Credit
I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.
199 votes -
Resources Auto-Copy
If an appointment has multiple services, BLVD should automatically duplicate the resource. Only changed manually if needed.
5 votes -
ability to delete clients from client roster
ability to delete client from client roster, for instance if they have passed away.
16 votes -
Allow for you to create a discount for packages
There should be able to be a way you can make deals on Packages, not just individual appointments.
6 votes -
Adding Tipping to Gift Cards and Vouchers
Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.
8 votes -
Detailed history of changes
Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.
10 votes -
Appointment changes are changing many other things.
When changes are made to appointments, room assignments need to not change. When one service is updated or added, it changes the times for all their other services, thus creating a mess and confusion of when their original bookings were.
6 votes -
Flag for clients with notifications turned off
We have a client who repied STOP to our confirmation texts. She now receives no notifications of appointments. We need some way to identify this in our schedule so we can call her to confirm her appointments.
Can there be an automatic flag or emoji assigned for clients who have turned off/opted out of confirmations?
7 votes -
Permission: Cancel a membership
Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST
2 votes -
2 votes
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Report details on Blasts
When viewing the report details there should be a way to identify those clients that acted on the blast. I do not see a way to verify/see who is responsive. For example: if I am being charged $2 for each responsive person I should be able to see who they are.
2 votes -
Customizable Summary Views
Add customization options to Summaries similar to those available in Reports. This would allow users to:
- Select which data columns to display
- Arrange columns in their preferred order
- Apply filters to focus on specific metrics
- Save custom Summary layouts for future use
Current Pain Point: Users cannot modify Summary views to match their specific business needs, unlike Reports which offer extensive customization options. This limitation makes it harder for businesses to quickly access and analyze the specific data they need.
1 vote -
Configurable Default State for "Resend Confirmation" Checkbox
Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.
4 votes -
Ability to pull client contact info (phone/email) in Reports.
We use reports to categorize & pull past clients in order to follow up with them. It would be much more convenient to add a category/ability to customize report to add their contact info to the reporrt. As of now, you have to copy/paste the name or click into more details.
3 votes -
Simplifying Credit Tracking for Clients
Example: When a client uses their Botox credits, remove the botox name from the list entirely. Keeping them on the list with "0 remaining" is unnecessarily confusing and complicates the process when checking available credits. Additionally, store these credits in the wallet at the price the client actually paid, not the regular listed price. This helps avoid confusion and ensures accurate commission calculations for providers.
7 votes -
Ability to add time block to all
We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?
33 votes -
Enhanced Payment Reports with Service Details
Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.
Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.
2 votes -
Full dollar amount tips
This would make life way more simplified if tips had to be full dollar amounts.
10 votes -
Configurable Email Blast Send Time
Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.
Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.
Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…
43 votes
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