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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7189 results found

  1. When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.

    24 votes

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  2. It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    10 votes

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    1 comment  ·  Admin →
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  3. 6 votes

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  4. It is vital to be able to show the PURCHASE DATE on the gift card report!! If there is an expiration policy we must be able to locate old cards and notify client their card is about to expire!!! From the accounting side we must be able to pull a valuation report that shows age of gift and balance at a given date or point in time!!

    9 votes

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  5. There should be a way for our nurses to see the photo our clients to prevent inaccurate charting. As soon as they click their name a profile photo should pop up so they can confirm the patient.

    42 votes

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  6. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    6 votes

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  7. 1 vote

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  8. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    29 votes

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  9. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    11 votes

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  10. Please add a place for a profile picture to easily identify the patient when the walk in the lobby

    10 votes

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  11. if a client has not confirmed their appointment, there should be an option to resend confirmation texts 24 hours prior to their appointment

    3 votes

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  12. when a clients appointment is cancelled or changed, there should be an option to send a text notification. right now the only option is email notification.

    6 votes

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  13. It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.

    2 votes

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  14. Would love to see an option where you can see the hours front desk/management Staff will be working through the schedule option instead of just at the time clock so it is visible from the app and not just the internet browser.

    1 vote

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  15. We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    5 votes

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    1 comment  ·  Admin →
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  16. We would like the ability to disable last minute cancellations from Clients.

    This is crucial as it will save us a lot of time and money cancellations cost.

    1 vote

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  17. Inventory Tracker and Forecaster - A report that will be able to track the colors / products you have bought the last 6 months so you can adjust your minimums based on the popularity of the product .

    1 vote

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  18. https://blvd.app/@lumeaesthetics/referral-program

    add open graph info and image to the affiliate link

    currently is says "client portal" when you text the link to someone.

    Should have a customizable image and at least say Become an affiliate or something

    1 vote

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  19. Be able to apply the client tag filter to both include certain tags and exclude others, so that if someone has two tags, it accurately reflects the numbers for only one tag, both tags, and only the other tag.

    1 vote

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  20. I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.

    4 votes

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