7105 results found
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recent viewed clients
would like recent viewed clients or interacted with clients to populate without having to search them, was a feature in MINDBODY that we were used to
1 vote -
Green Circle Fee to show in Online Booking
Haus Salon would like the Green Circle fee to appear in the Payment Details section of the online booking process in order to be more transparent.
1 vote -
Separate batches for inventory
There needs to be a way to include multiple batches for product inventory. For example I often have 2 batches of neurotoxins and fillers at a time with different LOT numbers and expiration dates. There also needs to be a more efficient way to track product expiration.
3 votes -
1 vote
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Time Blocks for Resources
Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!
8 votes -
Review Text - trigger based on "actual" checkout/order completion rather than the appointment end time
I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.
It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…
4 votes -
Have a designated tab for lab work
We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…
12 votes -
New streamlined feature on booking link.
With the latest update to the booking system, blvd separated appointment scheduling from product sales to provide a more streamlined and organized experience for both practitioners and patients. To complement this change, we propose a new feature that notifies practitioners immediately when a patient makes a product purchase rather just in the daily summary sales that some staff roles do not have access to. We propose that when a patient completes a product purchase via the updated booking link, the system will automatically send a real-time notification to the software/practitioner. Practitioners can possibly customize the type of notification they receive,…
1 vote -
Add a feature to indicate when a client has been charted on. A color change perhaps?
Color change indicating charting has been completed
1 vote -
Grant membership perks at different times
We would like a way to stagger/ space out when Membership perks are received by the Client after a membership purchase.
For example, a client would get to get a trusculpt or truflex each month with a total of 10 truflex and 2 trusculpt. The trusculpt need to be spaced out to mo 2 and 7 while truflex they would receive the other months.
1 vote -
Private Calendar
A section to see provider's private calendar link and add outside calendars as well
2 votes -
Inform Clients on SMS Communications of “NO PROMOS” option
Inform clients of "NO PROMOS" option when the "STOP" option is offered. This will help with retention.
Additionally, when Clients text STOP it hinders our ability to two-way message. If No promos was offered, I think this would help. Thank you!
2 votes -
Booking Widget
Hi, the online booking widget should just start with the options:
"Book,"
"Shop,"
"Memberships,"
"Gift Card,"instead of:
"Individual Appointment,"
"Packages,"
"Memberships,"
"Gift Card."Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.
Or give the option of customizing the flow.
5 votes -
Patient identifier on printed treatment records.
When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.
4 votes -
Ability to view historical appointment data while on current appointment
If we want to know the patient’s previous neurotoxins and placements during an exam, there isn’t a way to easily move between previous visits.
we would like a split view added that would make this easy and accessible.
1 vote -
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
44 votes -
client/appointment notes show up on staff schedule print out
when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well
10 votes -
edit client notes
allow client notes to be edited instead of copy/paste and delete old note
10 votes -
Review Request Error
REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW
4 votes -
Ability to make your synced google calendar private to co-workers
Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.
2 votes
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