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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7129 results found

  1. I upgraded my plan despite my onboarding/sales rep advising against it, yet I’m still using 4x the allotted messages for just a two-person salon. I can’t even imagine what larger salons are paying in texting fees. Considering I already pay for a phone number with unlimited texting through my carrier, it’s frustrating that Boulevard’s messaging is so restrictive for the price. If this doesn’t change, I will not be renewing next year. I am already paying so much monthly!

    2 votes

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  2. Spa services AND medical services are two separate businesses. There should be a way to attach medical services to the medical merchant account and the spa services to the spa merchant account as some employees deliver services under both. Having separate profiles per employee especially when they don't sync is not efficient and creates problems.

    1 vote

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  3. preventing providers from taking clients back prior to receiving required documents for service

    4 votes

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  4. When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.

    3 votes

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  5. A visual notification on the menu bar alerting/showing front desk etc. that a walk-in has checked in

    1 vote

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  6. Allow clients to see example photo references of salons/stylist‘s work when booking an appointment right on the service booking page

    3 votes

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  7. List service name and starting price on landing page for client facing booking site/ page. And then allow clients to click into the service to get a further price breakdown

    4 votes

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  8. On the main booking page list service name and starting price and allow client to click in to see further price breakdown

    2 votes

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  9. Would like to have all the options for digital GC at time of check as is when they purchase online. Would also like the option to have dollar amount or service and gratuity. Capability to email the recipient and/or print GC.

    2 votes

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  10. When we comp treatments let us simply "comp" and not have to use Duo and go through the entire check out process

    1 vote

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  11. View the cost of inventory on-hand based on the perpetual average costing method.

    1 vote

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  12. Ability to add a link to the business website or client portal to encourage self-serve for clients engaging with the business when closed.

    1 vote

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  13. When a client purchases a product you can select who gets the commission/sold the product. The same selection for the provider under the product recommended products would be useful. If the client comes in weeks later or on the providers off day, it can easily be accounted for who gets the commission.

    3 votes

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  14. It would be nice to add a membership to a clients profile without selling it through the POS. There are many times we want to add the plan and draft info but charge nothing until the first draft the next month.

    1 vote

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  15. If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.

    4 votes

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  16. Add "daily" option on time blocks

    4 votes

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  17. Edit the photo date. We get busy and sometimes photos do not get uploaded the correct day. So we can't edit the date and it is hard when comparing side by sides.

    1 vote

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  18. We should be able to charge the membership card on file for the cancellation policy. If there isn't a payment card stored it won't allow you to bill them. Any card on file should be able to be used for payment.

    1 vote

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  19. The ability to toggle between what messages have been read or not read in order to keep them sorted accordingly.

    1 vote

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  20. I want to be able to add client photos to the round circle that currently holds their initials.

    2 votes

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