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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7124 results found

  1. Hi! I would like to suggest that you guys add some sort of portal to Boulevard to make it easier for provider's to create prescriptions.

    5 votes

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  2. We would like to be automatically notified of any merchant account updates / changes. This way, we do not have to reach out to support for a current status.

    2 votes

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  3. We would like the self booking overlay to be compatible with Webflow. Currently, this is a limitation that makes the use of online booking not as seamless as it should be.

    2 votes

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    1 comment  ·  Admin →
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  4. There should be an option to resend forms after a specific time period. For example, a client should need to update their intake form every 6 months.

    3 votes

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  5. On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful

    6 votes

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  6. We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    6 votes

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    1 comment  ·  Admin →
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  7. Having the option to have custom fees that apply to certain situations or services would be nice and allow a clean check out process instead of adding it as a service or product

    1 vote

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    0 comments  ·  Admin →
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  8. 3 votes

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  9. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    9 votes

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  10. 3 votes

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  11. We use our resources for our rooms/stations. We have two members for each room and to keep them from accidentally double booking the station it would be beneficial to have it blocked off when people do online booking. Would be really useful to have specific people assigned to specific resources.
    We use resources for our rooms and typically have two people to a room.
    Example
    Resource 1 Staff A & B
    Resource 2 Staff C & D
    Etc.
    Much like you can have a service for a specific resource it would be great to have the resource usable by specific…

    3 votes

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  12. We would like reminder texts to contain (date, time, services, and provider). This way clients have more information at a glance.

    2 votes

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  13. For long text in forms, make paragraph fields scrollable/collapsible so that they take up less space and are easier to scroll through.

    1 vote

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  14. We would like merchant processing reports to be available in PDF as well, not just CSV.

    6 votes

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  15. turn off notification emails for main business when client cancel appointments online

    4 votes

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    1 comment  ·  Admin →
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  16. I upgraded my plan despite my onboarding/sales rep advising against it, yet I’m still using 4x the allotted messages for just a two-person salon. I can’t even imagine what larger salons are paying in texting fees. Considering I already pay for a phone number with unlimited texting through my carrier, it’s frustrating that Boulevard’s messaging is so restrictive for the price. If this doesn’t change, I will not be renewing next year. I am already paying so much monthly!

    2 votes

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  17. Spa services AND medical services are two separate businesses. There should be a way to attach medical services to the medical merchant account and the spa services to the spa merchant account as some employees deliver services under both. Having separate profiles per employee especially when they don't sync is not efficient and creates problems.

    1 vote

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  18. preventing providers from taking clients back prior to receiving required documents for service

    4 votes

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  19. When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.

    3 votes

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  20. A visual notification on the menu bar alerting/showing front desk etc. that a walk-in has checked in

    1 vote

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