7106 results found
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Enhanced Notifications
We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.
2 votes -
Update staff schedule API
schedules are created via another platform that is easier to manage thousands of employees across locations. area managers are then responsible for replicating these in boulevard, but far too manual to be confident in their accuracy, especially when considering schedule changes that may happen later. By having an API, there is greater confidence in the bookable availability in blvd.
2 votes -
Add date ranges to report downloads like summaries have
When you download a summary, it has the date range for the summary in the file name. When you download a custom report it just has the report name. This is hard when you need multiple reports of different date ranges and they are all named "Custom report.csv" and "Custom report(1).csv" It would be nice to have the date range for the report like the summaries have.
1 vote -
create scheduling alert API
it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.
2 votes -
Order of stylists listed when guests go through online booking...
We would LOVE to be able to change the way our stylists are listed to guests when booking online. Even if we could change from most expensive to least and go the opposite would be nice from time to time. They are the ones building their books the most and I want to see if that helps get them more results:) But just having the option to have them come up differently when booking online would be AMAZING!
1 vote -
message center auto attendant links back to client portal
You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"
We alllllll want to do less work. Help us teach people how to do it for us.
2 votes -
A comp button when not charging a client for a service. It's frustrating to have to "check out with card" even when the balance is zero.
If we are not charging a client for a service it would be nice to have a "Comp" button instead of having to go through the whole "check out" process as if we are using a card as that's the only option. I also am unable to check out a client from home without the Duo even if they have a $0 balance.
2 votes -
3 votes
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Pls make the loyalty program points system easier to understand
It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
Whenever I have to work with it we have to call chat to explain our dollar amount set up.There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.
It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.
1 vote -
Tap to pay on iphone
Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.
4 votes -
BUY NOW PAY LATER
I'd like to offer Affirm, Afterpay, Klarna, or similar for clients making larger purchases.
10 votes -
give the option to copy notes from appointment to client profile
When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also
1 vote -
Ratings inside Client Profiles
Put a rating category in all client profiles so we can track how many times someone has left a review for us!
2 votes -
Allow the automatic away message to be turned off or paused from the message tab
The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.
1 vote -
Create a Payroll Report
Create a full Payroll report that includes:
Commission and tips (like current commission summary)
Total hours from time clock report
Bonus points for:
Method of tracking days off in the report (official days off, not just "days not scheduled")
area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)This one report would be almost everything needed to enter into any payroll system with some basic formatting.
6 votes -
Fix the audience default that is 24 months
There is some sort of bug where our audience keeps defaulting to 24 months even when we have saved a much smaller audience...its super expensive for us. We think we are sending to 600 people and it goes to 5k.
Please update the default audience to 1 year or 0 to keep from costly sends...even if you simply forget to change it 1 year would be a better choice.
1 vote -
Specific Schedule Page View URL Links
Specific links for Schedule page view filters so specific views could be bookmarked (e.g. Schedule view of who is working, schedule view of self for day, schedule view of self for week).
1 vote -
Better management of products and product categories
I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.
5 votes -
product catagories
To allow deleting or deactivating product categories even if they contain inactive products, or at least to enable bulk moving of products from one category to another.
3 votes -
Option to allow "Finishing Time" to be double booked
We would like a Feature where the stylist can opt to allow their finishing time to be double booked
1 vote
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