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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6946 results found

  1. inform user and client if client needs to sign a receipt

    1 vote
    0 comments  ·  Admin →
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  2. Need a metric per staff on how many clients cancelled.

    1 vote
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  3. I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.

    It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.

    A few ideal features for this:
    • Tagging time…

    3 votes
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  4. Ability to remove refund methods that are not offered (e.g. gift card/account credit)

    1 vote
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  5. It would be amazing if you had the option to turn off and on the use of an ipad during checkout so that you could use just one screen to complete the transaction.

    1 vote
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  6. Ability to customize post-appointment text message to include language warning against fully opting out of all texts. Eg. "Replying STOP will block all future communication with this location."

    2 votes
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  7. Having an error box / warning pop up when employees try to book outside of unbookable time (specifically when clicking "Select Time on Calendar" would be super helpful!! This includes booking during closed hours but also booking outside of employee's scheduled shifts.

    For example- "The time you selected is outside of your availability. Are you sure you want to continue?"

    3 votes
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  8. Ability to send an away text whenever we miss a phone call. This will help us capture missed clients + win-win for everyone, including BLVD!

    2 votes
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  9. 3 votes
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  10. Ability to allow a service to be booked with one resource or another, or to have a service that can be booked with both resources.
    Example:
    BBL+Moxi = BBL-Moxi Machine
    BBL+ClearSilk = BBL-ClearSilk Machine
    BBL+Moxi+ClearSilk = BBL-ClearSilk Machine + BBL-Moxi Machine
    BBL = BBL-ClearSilk Machine or BBL-Moxi Machine

    1 vote
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  11. Need to save WIP notes. I'm often interrupted while making a notes and I have to leave that clients chart and I lose the whole note.

    1 vote
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  12. On the appointment book - have the "schedule hours for the day" have the option of darker scale. We are having issues of seeing when someone is in the salon due to the colors being to light for behind the appointments. Possibly offer a dark screen scale as option

    2 votes
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  13. Please make a way that we can be alerted via the app that we have an unread text messages, so we can respond right away without having to log in. We are unable to respond in a timely fashion because we dont get an alert.

    1 vote
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  14. If we make changes to a form that someone already completed, allow clients to select the option to pull data from previous form for the matching fields, meaning they only have to update for revisions. This would also be helpful for annual updates. They could pull the data from last year's form, then change as needed. Giving them the "option" could help solve the privacy situation because the data wouldn't be initially visible.

    2 votes
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  15. Please make it possible to just require a flat deposit amount across all services instead of % !

    5 votes
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  16. We need cards on file for appointments so a quickbook link with the service and time slot already chosen would be awesome then all they have to do is input their info & card.

    2 votes
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  17. We upload at least 5 images at least per client and currently it was VERY time consuming to upload one at at time. Efficiency is everything!

    13 votes
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  18. We are having issues where our clients are filling their forms out and the providers are coming to grab them because they have receive the check in alert. It would be nice if it didn't alert them until after they have completed their form so they client isn't feeling rushed by the provider coming in to grab them.

    1 vote
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  19. We would like a comment section for office communication available in the appointment box. Once you click on an appointment, a comment section for this appointment would be helpful.

    1 vote
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  20. 1 vote
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