6305 results found
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Client reschedule notification
Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media
13 votes -
Family Profiles
We have quite a few families that we see as clients and the parent wants to use the CC on file. Instead of having to type the card number in each profile, it would be beneficial to be able to group them under one profile.
2 votes -
Alert when Booking Online
Alert the client when booking online that they already have a profile. Clients make multiple profiles because they can't remember their password or don't remember they have a profile and they end up creating multiple, which is a problem when we go to look at their history and their is nothing there. We then have to search if they have another profile.
39 votes -
Product purchase (with vouchers) and voucher redemption SAME INVOICE!
I want to be able to purchase a product with vouchers, and then in the SAME INVOICE, utilize the voucher for the client on the same day.
6 votes -
Tracking hair color and other salon inventory
I would love for it all to be in one place. I am not interested in a scale or things like that more so to know what we've ordered and used vs. not. Not sure how this can be done but would just love a way to keep color inventory and things like foils in one place instead of adding another service for me to keep track of:)
6 votes -
Filter for multiple client profiles.
Can Boulevard please add a filter to filter out clients with multiple profiles so the profiles can be merged?
2 votes -
setting that requires a card on file to book in house appointments
Setting that requires a card on file for ALL in house appointments. An appointment cannot be made, without having a card on file. Multiple team members frequently forget to collect card info when scheduling in house appointments. It would be helpful to have a setting that would not allow them to forget to collect card information to schedule the appointment.
9 votes -
pull over the medications and medical history into the good faith exam
pull over the medications and medical history into the good faith exam automatically
4 votes -
Ability to create filters for audience that uses data on deactivated employees. This is crucial to market to the clients of terminations.
Our SOP used to be to target special incentives or routing clients to new staff of the departed team member by emailing or texting them the offer or to ask them to give us a call so we can warm hand them to who we hope will take care of them going forward. In order to do this we want to create filters of Provider=Deactivated Staff, Last APPT=>30 days, Next APPT=0.
1 vote -
3 votes
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Force group bookings to fill out guest name and email so that both clients can fill out forms beforehand.
Force group bookings to fill out guest name and email so that both clients can fill out forms beforehand.
2 votes -
3 votes
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3 votes
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Appointment details need to reflect ALL appointment adjustments, not only when it was rescheduled.
We need to see all appointment adjustments from the appointment details section, such as when the service, service duration, or resource is changed, not only if it was rescheduled.
(EX. Jane Doe changed the service from ABC to XYZ, or Jane Doe shortened the appointment from 1 hour to 45 minutes)
3 votes -
Online booking should require phone number NOT email
Online booking members have been recreating accounts because they put in a different email address than the one originally provided. In turn this makes them two different accounts, one of which has all vouchers/memberships/history attached, and one that doesn't. This poses a problem at check out when they aren't able to redeem vouchers/memberships without reception or provider knowing to merge the accounts beforehand.
2 votes -
Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule
Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule, tag something for someone else to review, create a task for someone to call and follow up with someone about something and choose the staff I want to assign it to
6 votes -
Default checkbox selection
In charts, Giving the option to set a specific checkbox item as the default selection
1 vote -
Better Cancellation Tracking on Calendar
I realize there is a cancellation button. It would be great if the calendar marked when there used to be an appointment there and notes when it was canceled, if it was rescheduled, etc. Right now it just shows as an empty spot on the calendar as if there wasn't an appointment there originally. You then have to track down who the appointment was originally for.
Also, it would be nice if it flagged people that canceled inside/outside of your cancellation policy. Right now someone can cancel with less than 24 hours and we wouldn't know. Thanks!
3 votes -
Providers at one location still need to be able to see the other location even if they only see patients at one location.
Sometimes Grace answers the phone in cookeville and needs to book someone for lebanon but she cant see lebanon because she isnt a provider there
1 vote -
customize cancellation message
Would love to customize the message that goes out to the client when they cancel the appointment. We would like it to match our own brand better and to provide more instruction of what steps they can take next
2 votes
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