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  1. We have 2 service providers who offer full-body waxing. One is an Esthetician who works from 9am-2pm. The other is a Cosmetologist who works 11am-8pm. During the times they work, they provide different services (the Esthetician offers facials and the Cosmetologist offers nail services). However, their mutual offering of body waxing overlaps. I would like to have the Esthetician available to be scheduled for body waxing before 2pm and the Cosmetologist available to be scheduled for body waxing after 2pm. Is this something we can do? There have now been 2 instances in which the Cosmetologist gets scheduled for a…

    2 votes

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  2. There is not a report that calculates the NET sale based on product usage. (Yes there is one for a business charge - but we are using Botox and Filler so the cost varies per service) We really need a report that shows us the NET profit of each service, subtracting the cost of the products used in that service.

    1 vote

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  3. I need a commission report to calculate the commission of a service that uses a product (Botox, Filler) based on the NET sale (i.e. I need the report to calculate the cost of using the product and then the NET sale and the commission based off of that)

    2 votes

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  4. 1 vote

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  5. It would be helpful for offer to have the ability to set a rule that includes or excludes by brand and not just service or product. When we run a brand promo we have to go through every item in our inventory to select what can be included. It would save a significant amount of time to say all of X brand is included in this offer.

    2 votes

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  6. Net service sales should exclude CC fees that have been taken out.

    1 vote

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  7. Show upcoming scheduled appointments and available gift cards in the checkout screen so we do not have to go looking for them.

    2 votes

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  8. Needs to be able to change the time that the appointment reminder text is sent 2 days prior to the appointment

    2 votes

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  9. We have more stylists than Boulevard offers colors! It make reading the schedule hard if the team can't easily see the delineation in the columns.

    5 votes

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  10. Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.

    1 vote

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  11. Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.

    14 votes

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  12. We desperately need the checkout with the vouchers to be more transparent. I know the checkout shows the source of the voucher at the bottom, but for some reason it is overlooked by our staff no matter how many times we remind them. It's awful. We have a slightly tricky membership setup from before we transferred to boulevard and don't want to make a massive change that would affect nearly 1/3 of our monthly revenue.

    If the vouchers section on the left-hand side of checkout just showed ALL the vouchers on the client's account with the numbers of them, then…

    2 votes

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  13. Some of our providers have dedicated times for types of appointments and it would be helpful to have those parts of shifts a different color
    ie: mornings are for consults and afternoons are for treatments

    1 vote

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  14. Right now the system only allows for a single shift per day per staff member
    ie: Jane Doe, Monday 9am-6pm

    We need the option to have multiple times or split-shifts instead
    ie: Jane Doe, Monday 9am-12pm and 1pm-6pm

    Using time blocks for lunches and meetings is not good because the "lunch" blocks visually look like staff meetings, etc and messy with the color overlays.

    2 votes

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  15. 4 votes

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  16. Allow suggested services to be added by providers to be mentioned during checkout like products.

    1 vote

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  17. The option to set whether commission on products is given based on discounted value or full value

    2 votes

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  18. HydrationRoom is requesting the option for saved replies or templates in the “Messages” Tab.
    For example; a saved reply for when someone still hasn’t confirmed, our receptionist could click next to the “GIF” button and select “Not Confirmed” and it would auto populate a message “Hi – We still do not have a confirmation for your appointment today. Please let us know if you would like to reschedule. Thanks!”

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. If an appointment is booked at 11am, the first 15-minutes of the appointment is used for the patient to meet with the medical assistant for numbing and/or bloodwork, then they see the provider. So the business would like the provider to be able to take an appointment during 11am-11:15am.

    3 votes

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  20. I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.

    2 votes

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