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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7151 results found

  1. ability to copy previous appointment notes from previous appointment using the app.

    1 vote

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  2. When looking at the cancellation appts it would be nice to either be able to delete them onced you've followed to see if they've re-booked, or be able to see if they have rebooked from that screen.

    1 vote

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  3. I’d love to suggest a streamlined feature for the Boulevard Duo app check-in process: the ability to add 2–3 short, customizable questions that pop up when a client checks in—without requiring them to complete a full form.

    These would be lightweight, quick-response questions (multiple choice, yes/no, or short text) designed to improve client care and communication in a seamless way. For example:

    “Do you prefer a silent appointment?” (Options: Yes / No / Depends on the day)

    “Have you recently changed anything in your skincare or medications?” (Yes / No)

    Optional third question (customizable per business or provider)

    This would…

    1 vote

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  4. We'd like the ability to offer a BOGO where you buy a GC and receive a coupon that sits on the client profile similar to account credit but does expire.

    2 votes

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  5. To be able to create an audience for the marketing suite for clients who have a membership.

    4 votes

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  6. Currently we can only recur shifts by the week/biweekly/every 3/every 4 weeks. It would be really helpful if we could recur shifts by the placement in a month. For example: Employee only works the 2nd and 4th Tuesday. The current setup we would have to either manually add every shift or do every 4 weeks, however this would be messed up by months that have a 5th Tuesday.

    4 votes

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  7. There are other questions that should be able to automatically feed into the client profile that are specific to the business. Additionally, they should be reportable to be able to further understand their clientbase based on certain fields for further recommendations/marketing outreach

    2 votes

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  8. clients need to access their info from the booking overlay not the "your appointments" link

    1 vote

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  9. Let us allow certain employees to view certain summary reports. Right now they can only access the reports and not summaries

    2 votes

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  10. When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.

    We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.

    3 votes

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  11. I don't love that for certain items, like t-shirts, I have to enter a separate product for each size/color combination. I'd love if selecting a product could give me the option to then choose the size and color within that product. It would certainly make inventory a lot easier.

    1 vote

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  12. Currently there is no way for us to pull a report or list that shows all clients who came in for a certain service within a time period. The only option is to filter by first or last appointment which is ineffective as they may have come in for something else since then. For example, I want to see all the clients who came in for botox 3 months ago and haven't rebooked. Theres no clean way to do it.

    4 votes

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  13. We should be able to pull a report that shows how many appointments were booked on any given day, and who they were booked by so we can track front desk performance.

    2 votes

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  14. 3 votes

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  15. We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.

    It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.

    5 votes

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  16. We would like more flexibility and identifying specific days and services that providers work in are available. For example, we have a provider that offer offers a specific set of services on Friday. Those services are not available Monday through Thursday. Ideally, we should be able to go in and identify to that provider that those specific services are available on Friday rather than Thursday.

    4 votes

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  17. Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account

    25 votes

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  18. having a place to store gift cards that show under tender

    2 votes

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  19. We would like our patients to be able to upload their prior labs/records into their charts in boulevard so we can have them saved and reviewed before appointments

    5 votes

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  20. We need a report to show if there are any products in the inventory that we have sold none of. A product sales report only shows items that have sold at least 1. This is not helpful to see if anything has not moved at all.

    2 votes

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