6220 results found
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Continued reminders for paperwork
Unfinished paperwork and forms need to be reminded every time a patient checks-in. Also, we need to be able to send a forms reminder after an invoice is closed for patients who don't complete forms correctly. We have patients who walk away when checking-in without filling out forms and then have no way to have them finish them when we catch it at a later date. The patient should not be able to check-in if they have unfulfilled forms for any visits.
1 vote -
Way to delete disabled products
We should be able to delete disabled products if we no longer offer or use them.
2 votes -
1 vote
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Make the check in process for an existing client a one step process
Make the check in process for an existing client a one step process. Existing members and clients don't want to have to input email, phone and name every time they come for a session. One step for check in in the iPad accelerates check in and also avoids people being in lines.
1 vote -
add a chart without attaching it to a service
Would be amazing for the provider to add a chart on the client profile without it having to be attached to a service. Sometimes we do follow-up calls on patients (way after their appointment) and want to be able to use the chart we created for it instead of just showing it in the "client notes"which can be difficult to keep track of, and no way to filter out
1 vote -
Forms attached to client tags in addition to service
It would be great to have the option to send out forms automatically according to a client tag - for example, every client with hyperpigmentation will be sent x form, regardless of the service they provided. It is way too easy to miss when we have to add it manually to some patient population groups, when we do not want that form to go out to everyone who is in the service group. This would be a big game changer
1 vote -
Patient Average Visit Value
Can average visit value pull from products? We are an injectable practice. It would be great if products were reflected in the patient chart for Appts, revisits and Average Visit Value. It looks like this is only set for services. Thank you
2 votes -
Allow markup of photos in patients chart from the ipad.
I take photos on iphone, and have them shared automatically to ipad. I can chart on ipad but cannot markup photos with our ipad pen. I have to go back to the computer to do so and use the mouse which is very tedious. Seems like a simple fix.
4 votes -
Add an option to charge for pausing memberships
Rather than pausing the membership and charging nothing, it would be great to be able to put the membership on pause while still charging something (like $10) to make sure card is still active and in lieu of charging a cancellation/reactivation fee
2 votes -
add some marketing integration options
There is a lot to be desired in the marketing suite and it is expensive for higher volumes of emails. What I spend for a ONE TIME blast I could put towards an entire different program that includes texting and unlimited emails. I need to be able to have all my contacts uploaded to a marketing program that also houses contacts from our website and other forms that may not be from BLVD.
2 votes -
Add Business Settings / Duo Settings to allow enable/disable Arrived and Confirm buttons
It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.
1 vote -
Create a modifier pathway for any service to denote that a service is a ReDo or correction to a previous service and tie them together
If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…
1 vote -
We really need to be able to adjust a side by side photos. Zoom in and out to make sure they are same distance.
I have never worked with a system that does not allow you to match up side by side photos and zoom in and out. Your function to do a side by side is truly not a function without this capability.
4 votes -
provide clients the ability to add a tip in the email receipt they receive
Provide clients with the ability to add a tip in the email receipt they receive.
1 vote -
Do NOT allow extras without confirming
Businesses should be asked before being charged for additional services.
I.E. (you have used your allotted emails for this month, would you like to upgrade your subscription ?)
Boulevard makes it to easy, to make a mistake.
2 votes -
Select Date Range on "Schedule"
It would be very helpful and time-efficient to be able to select a date range on the "Schedule" view, instead of being only able to select one day at a time.
1 vote -
Merge staff profile
A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.
2 votes -
113 votes
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Forms: Additional parameters on when to send
Currently there's only 2 options when to send forms, on the first appointment or every appointment. If there was a way to also add more time ranges. This would be good since we are a medspa and having all the clients sign new consent forms would be important.
If we can perhaps add "First appointment + On the first of the year" or something like that!
78 votes -
Remove battery from Duo
Removing battery from Duo would get rid of issues related to the battery
1 vote
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