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  1. Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…

    30 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. Customer would like to be able to delete Gift Cards that meet certain criteria.
    Example:
    Gift Cards with 0 balances
    Gift cards that are older than a specific time frame

    2 votes

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  3. only allow marketing emails to be sent on a per location client basis. Right now Franchisees are able to send marketing emails to other locations' clients due to having access to the full client list within the dashboard.

    3 votes

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  4. The new app needs to reflect when people are checked out.

    2 votes

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  5. 1 vote

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  6. This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.

    1 vote

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  7. Hello! I'm a receptionist and it would be really helpful to be able to select multiple waitlist clients for bulk deleting and clearing up our feed, especially when it gets so bogged down, opening the waitlist can cause chrome to crash when it's overloaded. Also our clients aren't able to select "first available" as an option for date and time and this causes them to have to create several waitlist profiles which only further bogs down our system. Thank you!

    4 votes

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  8. All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful

    2 votes

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  9. there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms

    2 votes

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  11. Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    31 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Can't create a library of images so I have to upload everything every time I create a new email

    2 votes

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  13. On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.

    2 votes

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  14. For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)

    1 vote

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  15. 2 votes

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  16. If a user logs into a new device it will be logged off its previous device excluding mobile devices.

    3 votes

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  17. 4 votes

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    1. Please allow us to categorize forms/charts.

    2. Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".

    3. Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…

    4 votes

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  18. I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.

    2 votes

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  19. When a client is booked for one service and it was wrong the ability to completely edit that service and add the correct one is necessary. The ability is available on a computer but I don't have access to that all the time.

    3 votes

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