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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7449 results found

  1. When checking customers out, we don't see the items broken down in a list, but instead subtotaled all together. It's helpful for them to see how much each individual product costs, rather than the total of all the products.

    1 vote

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  2. When a client has several expired vouchers on their account it is difficult to toggle through the account without a delay. It would be easier if I could delete large groups of expired vouchers at one time. At this point I am only able to delete it on at a time.

    2 votes

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  3. This is such an odd feature that's really annoying as well. The "send" button should be available to click without scrolling.

    3 votes

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  4. Duo needs to be able to connect to Professional app/Ipad/Phone. It would be one less step. ALSO, if computer goes down the DUO is pointless!!! Vagaro lets you checkout on ANY device through the main app! So much more streamlined.

    7 votes

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  5. Our office provides a lot of services, and we get a lot of calls for pricing. It's difficult to retrieve pricing from the master list of services because there is no search function.

    26 votes

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  6. Restrict unsharable vouchers to be used as a payment method during group checkout.

    1 vote

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  7. To improve clarity and transparency for both staff and clients, each account credit in Boulevard (or any POS/accounting system) should be clearly labeled with a specific purpose or category. This ensures that all team members understand exactly what the credit was issued for, how it can be applied, and any limitations tied to it.

    Key Details & Implementation Guidelines:

    Purpose Labeling

    Each credit should include a short title or label (e.g., Treatment Credit – Laser Hair Removal, Product Return Credit, Referral Bonus Credit, Event Raffle Credit, Membership Perk Credit).

    Labels should be standardized so that all staff use the same…

    4 votes

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  8. Allow businesses to customize the data shown in the provider performance section on the professional app.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.

    15 votes

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  10. Let us pull a report of clients who have upcoming visits scheduled but don't have any vouchers on their account, or similar to enhance targeted marketing capabilites

    1 vote

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  11. inventory streamlining by allowing uploading of invoices of products into the system. This could be a huge time management piece and saves on data entry and inventory control

    1 vote

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  12. Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.

    2 votes

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  13. Alert to notify a business when a client has a card on file with an upcoming expiration date to prompt collecting an updated payment method.

    25 votes

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  14. It is confusing when you are creating a form and your option for "multiple choice" (which should mean one OR MORE). Instead this needs to be listed as choose one (or something similar). I now have to re-do ALL forms.

    4 votes

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  15. I suggested notifications for the desk but it would also be nice for the front desk to be able to pull reports specific to their daily needs, that don't require them to have access to all reporting. We should be able to assign the reports to the front desk that we want them to see from all reporting options. They should be able to pull reports for any time period that show cancellations, online bookings, reschedules, form status, no-shows and cancellations fees. This would enable them to quickly access the clients that need action taken. It would also enable us…

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  16. Hi Boulevard Team,

    I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.

    As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.

    While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…

    1 vote

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  17. List open sales under clients profile so we arent having to go back and forth from the sales tab to the clients profile

    2 votes

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  18. Ability to disable Offset on certain sales, such as package sales.

    2 votes

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  19. I would like to be able to receive notifications as a business manager to a specified email address and phone number. I imagine this like the staff notifications where we can toggle on/off text or email. Things like: Form completed [client name], cancellation [client name], reschedule [client name], online booking [client name], no-show [client name]. It would be very helpful in managing day-to-day client actions.

    2 votes

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  20. It would be amazing to be able to see a Cancelation Rate % of clients who cancel on service provider's schedule. The ideal statistic would show a % which would be factored by the amount of clients who cancel their appointment within the selected time frame, but do not rebook.

    This helps because it shows if a certain provider is perhaps doing well in rebookings, but most of the clients then cancel their future appointments so it's not really helpful just to see a high rebooking %.

    14 votes

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    0 comments  ·  Reporting  ·  Admin →
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