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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7123 results found

  1. Would love to be able to:
    1) disable automated receipt emails
    2) have more control over which types of transactions trigger a receipt, for example, to turn them off for pre-payment deposits.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.

    3 votes

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  3. Offer code report for future appointments to show what offer codes are being applied to appointments booked.

    7 votes

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  4. This will be more efficient and less clicking through for the staff.

    23 votes

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  5. 1 vote

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  6. This is confusing for clients as the injectors have different calculations for different brands of botox units. Include item, total and tip not "units" please.

    2 votes

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  7. It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.

    2 votes

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  8. To have the ability to point/click/type text onto a hand drawn note.

    2 votes

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  9. Have the ability to choose which note to copy from previously entered notes.

    3 votes

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  10. The product management page for inventory management needs to have a customizable view

    5 votes

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  11. I'd like to promote certain stylists with special offers so an option that allows us to pick the stylist that the offer can be booked online would be great. Right now i have to make a special version of the same service and only have the stylist I want to have the special active on it.

    2 votes

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  12. It would be so helpful to have an icon on the appointment on the calendar page that shows if a client has NOT filled out all of their forms - rather than having to click into the client + their forms tab to see if they've filled them out every time.

    57 votes

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  13. Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?

    We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
    Even the confirmation emails should be the same for all locations.
    Is this possible?

    1 vote

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  14. We need to be able to select 'custom payment type' with $0.00 as the total.

    Currently, the only way to get to 'custom' or 'other' payment type is to enter a dollar amount.

    When we have Groupon customers (or Cherry or other) we do not know the exact $ amount at checkout.

    It depends on the fee and sales and other factors by the 3rd party.
    BUT not having the access to the 'other' payment option with a zero dollar total makes all these transactions hard to track.

    We need to be able to select custom payment options so we…

    1 vote

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  15. Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken

    There is ONE way to sort, by "Last Updated" and it's broken
    Please fix this

    2 votes

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  16. The fact that you can not save the date range ("month to date" or "last month") with the reports is a huge setback

    It always resets when you open (re-open) the report.

    16 votes

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  17. The content of text reminders is too robotic, I would like to customize it to our business needs

    3 votes

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  18. There is a payment list that shows all payments, but it looks like it's only on closed accounts. Not the ones booked in advance. It would be great to be able to see those as well.

    1 vote

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  19. Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!

    1 vote

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  20. Desired state: NEED to open booking for telehealth ONLY on certain days. Current State: open provider schedule allows all booking to be selected.

    2 votes

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