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  1. We desperately need the checkout with the vouchers to be more transparent. I know the checkout shows the source of the voucher at the bottom, but for some reason it is overlooked by our staff no matter how many times we remind them. It's awful. We have a slightly tricky membership setup from before we transferred to boulevard and don't want to make a massive change that would affect nearly 1/3 of our monthly revenue.

    If the vouchers section on the left-hand side of checkout just showed ALL the vouchers on the client's account with the numbers of them, then…

    2 votes

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  2. Some of our providers have dedicated times for types of appointments and it would be helpful to have those parts of shifts a different color
    ie: mornings are for consults and afternoons are for treatments

    1 vote

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  3. Right now the system only allows for a single shift per day per staff member
    ie: Jane Doe, Monday 9am-6pm

    We need the option to have multiple times or split-shifts instead
    ie: Jane Doe, Monday 9am-12pm and 1pm-6pm

    Using time blocks for lunches and meetings is not good because the "lunch" blocks visually look like staff meetings, etc and messy with the color overlays.

    2 votes

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  4. 4 votes

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  5. Allow suggested services to be added by providers to be mentioned during checkout like products.

    1 vote

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  6. The option to set whether commission on products is given based on discounted value or full value

    2 votes

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  7. HydrationRoom is requesting the option for saved replies or templates in the “Messages” Tab.
    For example; a saved reply for when someone still hasn’t confirmed, our receptionist could click next to the “GIF” button and select “Not Confirmed” and it would auto populate a message “Hi – We still do not have a confirmation for your appointment today. Please let us know if you would like to reschedule. Thanks!”

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. If an appointment is booked at 11am, the first 15-minutes of the appointment is used for the patient to meet with the medical assistant for numbing and/or bloodwork, then they see the provider. So the business would like the provider to be able to take an appointment during 11am-11:15am.

    3 votes

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  9. I’m a franchisee that uses this platform. I would like it if BLVD had an option where I can use the gear tab and marketing tab freely. If I were to have this tab now I am able to see sensitive information regarding other locations. I just want to send things out at my own discretion. It would be nice if the gear and marketing tabs were more flexible.

    2 votes

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  10. It would be great if there was an easy and straightforward way to allow services to only be available during certain days and/or times. We have two new services that we only want to offer during specific times on Fridays and there isn't an easy way to do that. Right now the workaround is creating a resource to attach to the service which has some limitations.

    4 votes

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  11. There are times where our injectors need to add notes for a patient that's unrelated to a specific appointment (i.e. ordering medications or a phone call follow up). With how it's set up now, its difficult to attach forms and we have to go into a previous appointment and chart through there.

    2 votes

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  12. Create a way to export our lists of products. If we can export them all in a spreadsheet, it will allow us to more easily transfer the products in bulk. this could be used to go to our shopify store for example.

    3 votes

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  13. "All locations" can be selected as a staff member's assigned locations as well in a form or chart's settings. When a new location is added to the dashboard, though, each of these areas have to be updated to include it. It would be more efficient overall if the "All locations" checkbox considered future locations after it's been set.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**

    Summary:

    We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.

    Current Functionality:
    Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.

    Proposed

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.

    3 votes

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  16. By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!

    115 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  17. The ability to 'watch' a client would be very helpful. We have certain customers that come in that I'd like to be aware of - either because they are a high value client that I'd like to connect with personally, they need extra attention in some way, or they are a problem customer that we need to be aware of in order to track if any other issues come up with them. The way it could work would be:
    - I would click on "watch client".
    - I would get an option to show a notification when booked, receive an…

    3 votes

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  18. New employees have the same exact comms settings as existing ones. Being able to set a default instead of updating the toggles every time a new staff profile is made would be more efficient.

    3 votes

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  19. We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report

    2 votes

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  20. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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