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6244 results found

  1. We would really like to be able to filter messages by read and unread

    2 votes
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  2. It would be extremely helpful to be able to search keywords in the Messages tab. We are very high volume salon that gets 150+ messages a day, it is harder to have to scroll to find specific messages

    4 votes
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  3. Allow us to input the client's referral code at checkout manually, rather than the client having to book through the online link

    3 votes
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  4. I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…

    7 votes
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  5. I would like to send a welcome email to clients after their first apt with our marketing info in it. It would not be a -pls re-book, but information on what is the norm what is not. Post care for the welcome to massage. You should be able to select when this should be sent. For example, after the first visit, after all visits.

    2 votes
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  6. 3 votes
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  7. Sell services and products without booking an appointment at the time of check out

    7 votes
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  8. We use the tag system heavily operationally, so all our team members need to be able to see tags. I would like to restrict service providers to limiting client contact information for important security and business protection reasons, but I can't because they would lose tag visibility which they need to perform services accuratly. Separating this in permissions would be a HUGE win for us.

    1 vote
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  9. Sometimes when we are checking out a customer, we come across a product or service that has not yet made it into inventory. We then have to add a different item and adjust the price to be sure the item is paid for. This throws off our inventory count and creates chaos at checkout. Can you add a misc line at checkout where an item can be manually entered along with the price and an option to add tax or not?

    2 votes
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  10. It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.

    2 votes
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  11. After a consultation we should be able to email or text a quote to clients

    8 votes
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  12. Manually adding vouchers to a client's chart. Example: giving a client a free session, we should be able to add the voucher to the account without going through check out and zeroing out the balance.

    2 votes
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  13. 2 votes
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  14. Would like to be able to still show all providers at the business- however if a provider does not want to partake in Online Booking, then it would be great to be able to add a note stating to call the business to book with them, instead of not listing them as a provider at all.

    3 votes
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  15. Would like to be able to include/add column for a client email in the Memberships report. This way we can obtain a Client List of past-due memberships along with their email.

    2 votes
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  16. I suggest that you guys add pre and post treatment forms that can be automatically sent out prior to procedures and after the client checks out.

    32 votes
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  17. would like the option to do either physical or digital gift card when checking out a client for gift card purchase

    2 votes
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  18. When you click on calendar, it opens patient. I HATE having to go off calenedar, look up patient. too awkward. This would be a great step saver

    1 vote
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  19. If patient doesnt have CC on file, Need missed appointment fees to auto add to next appointment checkout AND have a distinctive color/etc to flag staff patient has a balance. Very awkward right now. Have to notice there is a balance, pay it separately etc.

    2 votes
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  20. since the most recent update to the reports, the date range functionality has an error in it. I see 2 different problems. When picking a date range by clicking on the dates on the calendar, it does not accept the dates that are entered. The only way to do a custom range now is to enter it into the boxes at the top of the window.

    Also, when running multiple reports for a specific time range(for example, the previous month), you must now enter the date range for each report. Previously, the date range would remain the same until you…

    2 votes
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