6306 results found
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Inform Clients on SMS Communications of “NO PROMOS” option
Inform clients of "NO PROMOS" option when the "STOP" option is offered. This will help with retention.
Additionally, when Clients text STOP it hinders our ability to two-way message. If No promos was offered, I think this would help. Thank you!
2 votes -
Booking Widget
Hi, the online booking widget should just start with the options:
"Book,"
"Shop,"
"Memberships,"
"Gift Card,"instead of:
"Individual Appointment,"
"Packages,"
"Memberships,"
"Gift Card."Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.
Or give the option of customizing the flow.
3 votes -
Patient identifier on printed treatment records.
When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.
1 vote -
Ability to view historical appointment data while on current appointment
If we want to know the patient’s previous neurotoxins and placements during an exam, there isn’t a way to easily move between previous visits.
we would like a split view added that would make this easy and accessible.
1 vote -
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit
5 votes -
client/appointment notes show up on staff schedule print out
when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well
3 votes -
edit client notes
allow client notes to be edited instead of copy/paste and delete old note
4 votes -
Review Request Error
REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW
3 votes -
allow products to be part of membership or packages
With the option to create a customized care plan package, products need to be allowed as part of the package, like vouchers and account credit
3 votes -
Allow account credit to be shared like vouchers
Allow account credit to be shared like vouchers across a family membership, or allow shared memberships to checkout as one checkout.
4 votes -
Ability to make your synced google calendar private to co-workers
Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.
2 votes -
Personal Calendar Integration Options
It would be helpful for us to have the ability to block certain staff members from viewing other staff members synced calendars.
Additionally, a privilege group that would allow us to provision this would be great.
2 votes -
DNS record settings and email hosting options
We would like DNS record settings or email hosting options for boulevard in order to accommodate SPF and DKIM authentication.
1 vote -
Ability to customize Marketing email
We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.
3 votes -
renaming old charting for quick reference
Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:
1/1/25- Laser Hair removal Chin, upper lip and legs..
instead of
1/1/25- Advanced charting
1 vote -
When booking online we would like to know where we got the lead from.
We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.
2 votes -
Shorten appointments after checked out
Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)
3 votes -
Appts Canceled Audience Filter
Facial Lounge would like to be able to filter their client audience by clients who have cancelled an appointment.
1 vote -
after so much time, comments in appts start disappearing. I would like to see comments from all appts.
On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
Maybe add a next page button so we can still have record of all appt notes.2 votes -
reviews
Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.
30 votes
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